Diagnostics/Troubleshooting
7-16
Vivid T9/Vivid T8 – Basic Service Manual
5795591-100 English Rev. 3
7-4-5-1 System Information
System Information
displays general information about the
Vivid T9/Vivid T8 . When the Vivid T9/Vivid T8 has been
successfully configured with the back office, these elements will
have the corresponding values:
•
Agent Registered
will be
Yes
•
Agent Quarantine
will be
No
•
Agent CRM Verified
will be
Yes
The information on
System Information
is available to all
service class licenses.
To access
System Information
, navigate to
Utility > Service >
Home
.
Figure 7-7. System Information
This table shows all the elements available on
System
Information
with descriptions.
Table 7-1: System Information
Element
DESCRIPTION
CRM Number
Customer Relationship Management (CRM) number.
System identifier assigned to the customer unit by
the service region.
Agent Registered
Registered status of the agent. Valid values are:
• Yes - The agent is registered in the back office.
• No - The agent is not registered in the back office.
• Not Available - The agent is not running or has not
been configured.
Summary of Contents for T8
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