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Telephone Jack Requirements

To use this phone, you need an RJ11C type modular 

telephone jack, which might look like the one pictured 

here, installed in your home. If you don’t have a 

modular jack, call your local phone company to find out 

how to get one installed.

Important Installation Information

•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is 

specifically designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the 

telephone line has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.
•  Temporarily disconnect any equipment connected to the phone such as 

faxes, other phones, or modems.

Handset Layout

Model 29265 Trimline 

Memory Phone 

User’s Guide

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched 

Telephone Network and is in compliance with parts 15 and 68, FCC Rules and 

Regulations and the Technical Requirements for Telephone Terminal Equipment 

published by ACTA.

1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number 
and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this 
information to your telephone company.

The REN is useful in determining the number of devices you may connect to your 

telephone line and still have all of these devices ring when your telephone number 

is called. In most (but not all) areas, the sum of the RENs of all devices connected 

to one line should not exceed 5. To be certain of the number of devices you may 

connect to your line as determined by the REN, you should contact your local 

telephone company.
A plug and jack used to connect this equipment to the premises wiring and 

telephone network must comply with the applicable FCC Part 68 rules and 

requirements adopted by the ACTA. A compliant telephone cord and modular 

plug is provided with this product. It is designed to be connected to a compatible 

modular jack that is also compliant. See installation instructions for details.

Notes  

• This equipment may not be used on coin service provided by the telephone 

company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use 

your own telephone equipment if you are on a party line. Check with your local 

telephone company.

• Notice must be given to the telephone company upon permanent disconnection of 

your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, 

ensure the installation of this product does not disable your alarm equipment. If you 

have questions about what will disable alarm equipment, consult your telephone 

company or a qualified installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

2  Rights of the Telephone Company 

Should your equipment cause trouble on your line which may harm the telephone 

network, the telephone company shall, where practicable, notify you that 

temporary discontinuance of service may be required. Where prior notice is not 

practicable and the circumstances warrant such action, the telephone company 

may temporarily discontinue service immediately. In case of such temporary 

discontinuance, the telephone company must: (1) promptly notify you of such 

temporary discontinuance; (2) afford you the opportunity to correct the situation; 

and (3) inform you of your right to bring a complaint to the Commission pursuant to 

procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the 

operation of its business and not inconsistent with FCC Rules and Regulations. If 

these changes are expected to affect the use or performance of your telephone 

equipment, the telephone company must give you adequate notice, in writing, to 

allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the 

following two conditions: (1) This device may not cause harmful interference; and (2) 

This device must accept any interference received, including interference that may 

cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 

provide reasonable protection against harmful interference in a residential installation.
Privacy of Communications may not be ensured when using this product.
This equipment generates, uses, and can radiate radio frequency energy and, if 

not installed and used in accordance with the instructions, may cause harmful 

interference to radio communications. However, there is no guarantee that 

interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, 

which can be determined by turning the equipment off and on, the user is encouraged 

to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or 

television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications 

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different 

from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an 

experienced radio/television technician for additional suggestions. Also, the Federal 

Communications Commission has prepared a helpful booklet, “How To Identify and 

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. 

Government Printing Office, Washington, D.C. 20402. Please specify stock number 

004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible 

for compliance could void the user’s authority to operate the equipment.

Connecting the Telephone Line

1.  Plug the coiled cord into the jack on the handset.
2.  Plug the long straight line cord into a modular wall telephone jack.
3.  Set the RINGER switch on the base to HI.

 

   =  HI - Sound will be loudest.

 

   =  LOW - Sound will be lower.

 

   =  OFF - Telephone will not ring.

4.  Place the handset in the cradle.

NOTE: The unit is properly installed if you pick up the handset 

and hear the dial tone.  Otherwise, recheck all the installation 

steps.

Wall Mount Installation

Your telephone may also be mounted on a wall plate (not included).

NOTE: To  prevent the handset from falling out of the cradle 

while the phone is hanging on the wall, you must reverse the 

handset hook (located on the base).

1. Push the handset hook up and out with your 

thumb, turn it over, and replace it in the slot on 

the base.

2.  Feed the line cord through the groove and wrap 

the cord around the track on the bottom of the 

base.

3.  Feed the line cord through the groove on the 

opposite side of the track, and plug the end into 

the modular telephone jack.

4.  Slip the mounting holes (on the bottom of the 

base) over the wall plate posts and firmly slide 

the unit down into place.

Setting Up the Caller ID Menu

IMPORTANT: Do not plug the telephone into the wall jack 

while setting up the Caller ID menu because an incoming call 

may invalidate the information not yet saved.

1. Place the handset in the cradle on the base.
2.  Press the option button. 

SET

 

5

 

OR

 

6

 appears in the display.

3.  Press either 

5

 

or

 

6

 button to scroll among the 7 menu screens, which 

are: 

•  SET 

5

 OR  

6

•  Local Area Code (default - - -)
•  Regional AC’s-1 (default - - - - - - - - -)
•  CID LANGUAGE (default English)
•  SELECT CONTRAST (default 3)
•  T/P DIAL MODE (default tone)
•  EXIT SETUP

NOTE: You may press dial anytime to exit the Caller ID Set Up 

menu.  If no buttons are pressed within 10 seconds, the phone 

automatically exits the Caller ID Set Up menu and returns to 

the NO CALLS summary screen.

Local Area Code

The telephone uses the programmed area code to determine the number 

format to display when a valid Caller ID signal is received. It is also used for 

the Dialback feature.
1.  Press the option button. 

SET

 

5

 

OR

 

6

 appears in the display.

2.  Press the 

5

 (+) button until 

LOCAL AREA CODE:_ _ _ 

appears in the 

display.

3.  To enter or change the area code, press the option button. The display 

shows the area code stored in memory. The left-most digit, or a minus 

sign (-) flashes, indicating the unit is ready to accept the area code entry.

4.  Press 

6

 (-) and select a number from 9-0 for the first digit.

5.  When the desired digit is flashing, press 

5

 (+) to advance to the next digit.

6.  Repeat steps 4 and 5 until all the digits for your area code are correct.

NOTE: If you make a mistake, you can simply repeat the 

previous steps until your area code is set.

7.  Press the option button to store the area code and return to the LOCAL 

AREA CODE display.

Regional Area Codes for 10-Digit Dialing

Like the Local Area Code, the telephone uses the programmed area codes 

to determine the number format to display when a valid Caller ID signal 

is received. Calls that match any of the programmed regional area codes 

are displayed as 10 digits. This is helpful in areas that have multiple or 

overlapping area codes and require 10-digit dialing.
1. Press the option button. 

SET

 

5

 

OR

 

6

 appears in the display.

2. Press the 

5

 (+) button until 

REGIONAL AC’S-1:  _ _ _ _ _ _ _ _ _

 shows in 

the display.

3. To enter or change the area code, press the option button. The display 

shows the area code stored in memory. The left-most digit, or minus sign 

(-), flashes, indicating the unit is ready to accept the area code entry.

4. Press the 

6

 (-) button, and select a number from 9-0 for the first digit of 

the area code.

5. When the desired digit is flashing, press the 

5

 (+) button to advance to the 

next digit.

6.  Press the option button again to enter the next three-digit regional area 

code and repeat steps 4 and 5 until all the REGIONAL AC’S-1 (RAC#1) and 

REGIONAL AC’S-2 (RAC#1) are entered. A total of 6 sets of Regional Area 

Codes may be entered.

7.  Press the option button to store the setting and return to the REGIONAL 

AREA CODE display.

8.  Press dial to exit.

CID Language 

This setting allows you to display Caller ID display prompt messages in 

English, French or Spanish.
1.  Press the option button. 

SET

 

5

 

OR

 

6

 appears in the display.

2.  Press the 

5

 (+) button until

 CID LANGUAGE

 appears in the display.

3.  Press the option button to show the current language setting. The default 

is English.

4.  Press the 

5

 (+) or 

6

 (-) button to change the language.

5.  Press the option button to store the language and return to the CID 

LANGUAGE display.

Select Contrast 

This adjustment allows you to adjust the contrast and viewing angle of the 

display. 
1.  Press the option button until 

SET

 

5

 

OR

 

6

 appears.

2.  Press the 

5

 (+) button until 

SELECT CONTRAST

 appears in the display.

3.  Press the option button to show the current contrast setting. There are 5 

levels of contrast, with the default set to 3.

4.  To decrease the contrast, press 

6

 (-). To increase the contrast,  

press 

5

 (+).

5.  Press the option button to store the contrast setting and return to the 

SELECT CONTRAST display.

Modular 

telephone 

line jack

Wall plate

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

Model 29265

00007057 (Rev. 2 Dom E/S)

07-25

Printed in China

Thomson Inc.

101 West 103rd Street

Indianapolis, IN 46290-1102

© 2007 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

            DO NOT OPEN

WARNING:

 TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

CAUTION:

T/P Dial Mode

This adjustment allows you to select tone (touch-tone) or pulse (rotary) 

dialing.
1.  Press the option button until 

SET

 

5

 

OR

 

6

 appears.

2.  Press the 

5

 button until 

T/P DIAL MODE

 appears in the display.

3.  Press the option button to show the current dial mode. The default is set 

to tone.

4.  To change the dialing mode, press the 

5

 or 

6

 button. The display will 

alternate between the two dialing modes.

5.  Press the option button to store the dialing mode and return to the T/P 

DIAL MODE display.

Exit Setup

To immediately exit the setup mode, select the 

EXIT SETUP

 menu and press 

the option button. 

REMINDER: The time and date is programmed automatically 

when the first Caller ID record is successfully received after 

the unit is setup.

Telephone Basics

Adjusting the Volume

You may control the listening level with the VOLUME switch, which has three 

levels.
It remains at the last level set until you change it.

Redialing a Number

If you want to call the last number you dialed again (up to 32 digits), use the 

redial feature.
1.  Pick up the handset.
2.  Press the redial button.
3.  The last number called is automatically redialed.

Using One Touch Redial

If the last call you dialed was busy, you can redial it immediately by just 

pressing the redial button and without hanging up the handset.

Caller ID (CID) Features

Summary Screen

The Summary Screen shows the current time, current date, and number of 

new calls to be reviewed. It  displays until any button is pressed. Within 60 

seconds of receiving a new call, the Summary Screen displays.

NOTE: The number of new calls shows in the display until all 

new calls are reviewed.

Receiving and Storing CID Records

This unit receives and displays CID information transmitted by your local 

phone company. This information can include the phone number, date, 

and time; or the name, phone number, date, and time. The unit stores up to 

50 call records for later review. When the memory is full, a new call record 

automatically replaces the oldest call record in memory. 

NEW

 shows in the 

display for call records received which have not been reviewed.

Base

Handset

store 

(button)

option 

(button)

delete 

(button)

display

dial 

(button)

volume 

switch

+/- arrow 

(buttons)

redial 

(button)

flash 

(button)

mem 

(memory 

button)

Introduction

Your telephone is designed to give you flexibility in use and high quality 

performance. To get the most from your new telephone, we suggest that you 

take a few minutes right now to read through this instruction manual.

CAUTION: When using telephone equipment, there are 

basic safety instructions that should always be followed. 

Refer to the IMPORTANT SAFETY INSTRUCTIONS provided 

with this product and save them for future reference.

Before You Begin

Parts Checklist

Make sure your package includes the following items:

Installing the Phone

Installing the Batteries

IMPORTANT: You will have approximately 60 seconds to 

replace the batteries before the memories stored in the 

handset are lost. Please read the instructions before 

replacing the batteries and have the batteries ready to be 

inserted beforehand. As a precaution, you may want to write 

down any stored information you do not want erased.

Your Caller ID phone uses 4 AA-size alkaline batteries for receiving and 

storing Caller ID records and for the numbers you use for memory dialing.
1.  If the telephone line cord is connected, disconnect it from the wall. 
2.  Use a ballpoint pen or other tool to open the battery compartment door.

Battery compartment

3.  Insert 4 AA-size alkaline batteries (not included) as shown on the diagram 

inside the compartment.

4.  Replace the battery compartment door.
5.  Re-attach the line cord to the wall and check your memory locations. If 

installation takes longer than 60 seconds, you should re-set your memory 

locations.

IMPORTANT: If you’re not going to use the telephone for more 

than 30 days, remove the batteries because they can leak and 

damage the unit.

Memory

Before you store a telephone number in memory, make sure the dialing 

mode is correctly set for the type of service you have. The default dialing 

mode is tone (touch-tone), so if you have pulse (rotary) service, you must first 

change the dialing mode. See “To Set the Dial Mode.” 

Storing Frequently Called Numbers

1.  Pick up the handset.
2.  Press the store button.
3. Push the desired memory location button (0-9).
4. Press the store button.
5.  Use the handset number keys to enter the telephone number (up to 16-

digits) and press the store button.

6.  Hang up the handset.

NOTE: If you make a mistake, use the delete button to delete 

wrong digits.

Changing a Stored Number

Repeat the storage sequence above. The new number replaces the old 

number at the memory location.

Erasing a Stored Number

1.  Pick up the handset.
2.  Press the store button.
3.  Press the memory location (0-9) to be erased.
4.  Press delete for three seconds until the number in the display is erased.
5.  Hang up the handset.

Dialing Frequently Called Numbers

1. Pick up the handset and press the mem button.
2. Press 0-9 for the memory location. The number dials automatically.
   

OR

1. Pick up the handset and press the dial button.
2. Press the 

5

 or 

6

 buttons for the desired memory location.

3. Press the dial button to dial the number.
   

OR

1. Press dial button while the handset is still in the cradle.
2. Press the 

5

 or 

6

 buttons for the desired memory location, lift the handset 

and the number dials automatically.

Reviewing Numbers Stored in Memory

1.  Press the store button.
2.  Press 0-9 for the memory location. The number shows on the display.

Copy Caller ID Memory to User Memory

1.  Pickup the handset.
2.  Press the 

5

 or 

6

 buttons to display the number  you want to copy.

3. Press the store button.
4. Press 0-9 for the memory location. The display flashes if the memory 

location is occupied. 

5.  Press the store button twice to replace the new information with the old, 

or press the 

5

 or 

6

 buttons to select an empty location. The number is 

automatically stored.

6. Press the hook switch to exit.

Copy Redial Memory to User Memory

1.  Pickup the handset.
2.  Press store.
3.  Press 0-9 for the memory location. The display flashes if the memory 

location is occupied. Press the 

5

 or 

6

 buttons to select a different 

location. The display flashes if the memory location is occupied.

4.  Press the store button again to confirm.
5.  Press the redial button, and then press the store button again.
6.  Press the flash button or the hook switch to exit.

Storing a Pause in Memory

The redial button has dual functionality. It becomes a pause button if the 

store button is pressed first. It is valid only when storing a number into 

memory. Use the redial button to insert a pause when a delay is needed 

in an automatic dialing sequence. For example, when you must dial a 9 to 

get an outside line, or when you enter codes to access your long distance 

company. 
You may need to adjust the length of the pause. It can be adjusted from 1 to 

9 seconds. The default setting is 4 seconds.
1.  Pickup the handset.
2.  Press the store button.
3.  Press the redial button.
4.  Press 1-9 (1 = 1 second, 2 = 2 seconds, etc.)
5.  Press store again.
6.  Press the flash button or the hook switch to exit.

Chain Dialing

This process allows you to dial a succession of stored numbers from 

separate memory locations. This is useful when you must dial several 

sequences of numbers, such as with frequent calls via a telephone company 

long distance provider.

For example 

Memory location

Local access number of long distance company    

6

Authorization code (ID) 

7

Long distance phone number 

8

1.  Pick up the handset.
2.  Press mem button, then press number “6” for the memory location.
3.  Press mem button, then press number “7” for the memory location.
4.  Press mem button, then press number “8” for the memory location.
5.  The number dials automatically. 

Using Flash

This feature is used to activate customer calling services available through 

your local phone company, such as Call Waiting. These services generally 

require an extra monthly fee. If you subscribe to any of these services, please 

refer to the phone company’s instructions on how to use flash. 

To answer an incoming call while having a conversation:

•  After you hear the Call Waiting tone, press and release the flash button. 

The first call is placed on hold while  the second call can be answered.

To return to your first call and put the second call on hold:

•  Press and release flash again. The first call can continue while the second 

call is put on hold.

Using Temporary Tone Dialing

If you have pulse service, you can temporarily change from pulse to tone 

service. After dialing the telephone number, press and release the *TONE 

button on the telephone. This allows access to phone services that require 

a tone, such as banking and long-distance services. After you hang up the 

handset, the telephone automatically returns to pulse service.

Caller ID Display Messages

The following special messages indicate the status of a message or the unit:

NO CALLS

 

The caller memory is empty.

UNKNOWN CALLER

  The incoming call does not have Caller ID service or their service 

area is not linked to yours. If 

UNKNOWN CALLER

 appears along 

with a calling number, the name information for that number is 

not available.

  

Battery power level is low. Please replace the batteries as soon 

as possible in order to maintain Caller ID operation.

BLOCKED CALL

 

The incoming caller  is registered as “Private Number” and Caller 

ID information is withheld.

START/END

 

You are at the beginning or the end of the Caller ID  

memory log.

CALL WAITING

 

If you subscribe to Call Waiting Caller ID Service,  this icon 
flashes when you receive a call while you are on the phone.

Troubleshooting Tips

No dial tone.

•  Check all cabling to make sure that all connections are secure and not damaged.
•  Check the hook switch: Does it fully extend when handset is lifted from cradle? 

No display

•  Replace batteries.
•  Make sure the batteries are properly installed.

No information is shown after the phone rings

•  In order to receive Caller ID records, you must subscribe to the standard name and 

number Caller ID service available through your local telephone company.

•  Be sure to wait until the second ring before answering.

Phone does not ring

•   Make sure ringer switch is set to HI.
•  You may have too many extension phones on your line. Unplug some extension 

phones.

•  Check for a dial tone. If there is no dial tone see solutions for “No dial tone.”

Other party cannot hear you

•  Make sure phone cord is securely plugged in. 
•  Make sure extension phones are on the hook at the same time you’re using the 

phone. It is normal for the volume to drop when additional extension phones are 

used at the same time.

Cannot dial out

•  Make sure the T/P dialing mode is set to the type of phone service you are 

subscribed to.

Service

If trouble is experienced with this equipment, for repair or warranty information, please 

contact customer service at 1-800-448-0329. If the equipment is causing harm to the 

telephone network, the telephone company may request that you disconnect the equipment 

until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. 

Changes or modifications not expressly approved by Thomson Inc. could void the user’s 

authority to operate this product. For instructions on how to obtain service, refer to the 

warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:

Thomson Inc.
Manager, Consumer Relations
PO Box 1976
Indianapolis, IN 46206

Attach your sales receipt to the booklet for future reference or jot down the date this 

product was purchased or received as a gift. This information will be valuable if service 

should be required during the warranty period.
Purchase date  ____________________________________________
Name of store  _______________________________________________

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase.
  (The warranty period for rental units begins with the first rental or 45 days from date of 

shipment to the rental firm, whichever comes first.)

What we will do:

• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under 

warranty for the remainder of the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally provided with the 

product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that 

the product is within the warranty period, must be presented to obtain warranty service.”  

For rental firms, proof of first rental is also required.  Also print your name and address 

and a description of the defect. Send via standard UPS or its equivalent to:

   

Thomson Inc.

   

11721 B Alameda Ave.

   

Socorro, Texas 79927

• Pay any charges billed to you by the Exchange Center for service not covered by the 

warranty.

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of 

damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding operating 

instructions and user controls. Any additional information, should be obtained from your 

dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

Limitation of Warranty:

• The warranty stated above is the only warranty applicable to this product. All other 

warranties, express or implied (including all implied warranties of merchantability 

or fitness for a particular purpose) are hereby disclaimed. No verbal or written 

information given by Thomson Inc., its agents, or employees shall create a guaranty 

or in any way increase the scope of this warranty.

• Repair or replacement as provided under this warranty is the exclusive remedy of the 

consumer.  Thomson Inc. shall not be liable for incidental or consequential damages 

resulting from the use of this product or arising out of any breach of any express or 

implied warranty on this product. This disclaimer of warranties and limited warranty 

are governed by the laws of the state of Indiana. Except to the extent prohibited by 

applicable law, any implied warranty of merchantability or fitness for a particular 

purpose on this product is limited to the applicable warranty period set forth above.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or consequential 

damages, or limitations on how long an implied warranty lasts so the above limitations or 

exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other rights that vary 

from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty information.

Reviewing CID Records

•  Press either the 

5

 or 

6

  down button to view the newest call record.

•  Press the 

6

 button to scroll through the call records from the most 

recent to the oldest.

•  Press the 

5

 button to scroll through the call records from the oldest to 

the newest.

•  When all of the messages have been viewed, 

START/END

 appears in the 

display.  

Deleting CID Records

•  To delete the record showing in the display, press the delete button once. 
•  To delete all records while reviewing, press and hold the delete button 

until 

ERASE ALL?

 shows in the display, then press the delete button again 

to confirm.

Dialing Back

When reviewing Caller ID records, you may dialback the phone numbers 

shown on the display by pressing the dial button. 

If you programmed your local area code in the setup menu

1.  Use the 

5

 and 

6

 buttons to scroll to the number you want to dial. 

•  If you see a number with 7 digits (i.e. 555-1234), then the call was 

received from within your area code. However, this does not guarantee 

the call is a local call.

•  If you see a number with 11 digits (i.e. 1-234-555-1234), then the call 

received was not from your area code.

2.  Press the dial button and the display shows 

PICKUP

 or 

ADJ

. A 10 second 

timer also starts in the upper right side of the display, letting you know the 

time remaining until the unit returns to the Summary Screen. If you adjust 

the number to be dialed, the timer automatically resets itself.

3.  To adjust the phone number, press the dial button. For instance, a 7-digit 

local number sometimes cannot be dialed because it requires a 10-digit 

or 11-digit format. Press the dial button repeatedly to scroll through the 7, 

10, and 11-digit numbers.

7-digits: 

7-digit telephone number (i.e. 555-5555)

10-digits:  

3-digit area code + 7-digit telephone number (i.e. 

425-555-5555)

11-digits:  

long distance code 1 + 3-digit area code + 7-digit 

telephone number (i.e. 1-425-555-5555)

4.  To dial the displayed number, pick up the handset before the timer 

reaches 0. NOW DIALING shows in the display and the number is dialed. 

If you did not program your local area code in the setup menu

1.  Use the 

5

 and 

6

 buttons to display the number you want to dial. You will 

only see 10-digit numbers (i.e. 234-555-1234).

2.  See steps 2 through 4 in the above section to complete the dialback 

sequence.

NOTE: I

F PICKUP PHONE

 shows on the display, no other 

changes to the number can be made. The information sent 

from the telephone company is known to be a valid number to 

dial back (available only in limited areas). Once you pickup the 

phone, the number is automatically dialed.

Current time

Current date

Caller ID name

Caller ID number

New calls

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