Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Before you call for service…
Problem
Possible Causes
What to Do
Ice cubes are incompletely formed
Scale on the ice making system
Clean the ice making system
Low capacity
Restricted drain or standing water in
the bin
Clean the air cooled condenser fins.
Clean the ice making system.
Check the drain line for kinks
No ice
Switch is OFF
Press the ON/OFF button to turn the
power on.
Electric breaker has been tripped
Flip the electric breaker back on.
Water supply is low
If the Check Water light is flashing Red,
the water supply is low. The control
system checks for water every 20
minutes. When the water supply is
restored, the machine will automatically
reset.
Time to Clean light is on
Clean the ice making system following
directions in the Care and Cleaning
section.
16
Noise
The ice machine is designed for quiet operation but will make
some noise during the ice making cycle. During a freezing
cycle, it is normal to hear the fan moving air and the water
pump circulating water. Ice hitting the bin or ice in the bin can
be heard during harvest.
If ice making noise is objectionable, an appliance grade timer
can be added to the power supply. Set the timer to turn the
machine off at the time(s) of day when the noise is the most
objectionable.
