10-2
T60 Transformer Protection System
GE Multilin
10.2 REPAIRS
10 MAINTENANCE
10
10.2REPAIRS
10.2.1 REPAIRS
The battery and modules inside the case can be replaced without return of the device to the factory. The firmware and soft-
ware can be upgraded without return of the device to the factory.
For issues not solved by troubleshooting, the process to return the device to the factory for repair is as follows:
•
Contact a GE Digital Energy Technical Support Center. Contact information is found in the first chapter.
•
Obtain a Return Materials Authorization (RMA) number from the Technical Support Center.
•
Verify that the RMA and Commercial Invoice received have the correct information.
•
Tightly pack the unit in a box with bubble wrap, foam material, or styrofoam inserts or packaging peanuts to cushion
the item(s). You may also use double boxing whereby you place the box in a larger box that contains at least 5 cm of
cushioning material.
•
Ship the unit by courier or freight forwarder, along with the Commercial Invoice and RMA, to the factory.
GE DIGITAL ENERGY
650 MARKLAND STREET
MARKHAM, ONTARIO
CANADA L6C 0M1
ATTN: SERVICE DEPT.
RMA# : ______________
Customers are responsible for shipping costs to the factory, regardless of whether the unit is under warranty.
•
Fax a copy of the shipping information to the GE Digital Energy service department in Canada at +1 905 927 5098.
Use the detailed return procedure outlined at
https://www.gedigitalenergy.com/multilin/support/ret_proc.htm
The current warranty and return information are outlined at
https://www.gedigitalenergy.com/multilin/warranty.htm
Summary of Contents for UR T60
Page 10: ...x T60 Transformer Protection System GE Multilin TABLE OF CONTENTS ...
Page 14: ...xiv T60 Transformer Protection System GE Multilin 0 1 BATTERY DISPOSAL 0 BATTERY DISPOSAL 0 ...
Page 34: ...1 20 T60 Transformer Protection System GE Multilin 1 5 USING THE RELAY 1 GETTING STARTED 1 ...
Page 436: ...5 298 T60 Transformer Protection System GE Multilin 5 10 TESTING 5 SETTINGS 5 ...
Page 678: ...C 30 T60 Transformer Protection System GE Multilin C 7 LOGICAL NODES APPENDIX C C ...
Page 688: ...D 10 T60 Transformer Protection System GE Multilin D 1 IEC 60870 5 104 PROTOCOL APPENDIX D D ...
Page 700: ...E 12 T60 Transformer Protection System GE Multilin E 2 DNP POINT LISTS APPENDIX E E ...
