Gathering Trouble Data
Versana Balance – Basic Service Manual
7-3
5808768-100 English Rev.9
7-2 Gathering Trouble Data
7-2-1 Overview
There may be a time when it would be advantageous to capture
trouble images and system data (logs) for acquisition to be sent
back to the manufacturer for analysis. There are different
options to acquire this data that would give different results.
7-2-2 Collect Vital System Information
The following information is necessary in order to properly
analyze data or images being reported as a malfunction or being
returned to the manufacturer:
Product Name = Versana Balance
From the
Utility>System>About
screen:
Applications Software
• Software
Version
• Software
Part
Number
System Image Software
• Image
Date
•
Image Part Number
Additional Information
Summary of Contents for Versana Balance
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