Customer assistance
Versana Balance – Basic Service Manual
1-27
5808768-100 English Rev.9
1-11 Customer assistance
1-11-1 Contact information
If this equipment does not work as indicated in this service
manual or in the basic user manual, or if you require additional
assistance, please contact the local distributor or appropriate
support resource, as listed below.
Before you call, identify the following information, and acquire
log (Alt+D) to send to the Customer Care team:
1. System ID / serial number.
2. Software
version.
3. Date and time of occurrence.
4. Sequence of events leading to issue.
5. Is the issue repeatable?
6. Imaging mode, probe, preset/application.
7. Media brand, speed, capacity, type.
8. Save secondary image capture, cine loop.
NOTE:
Restart the application before resuming clinical scanning.
NOTE:
The serial number can be found at the rear of the system.
Summary of Contents for Versana Balance
Page 6: ...i 4 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...
Page 7: ...Versana Balance Basic Service Manual System view i 5 5808768 100 English Rev 9 ...
Page 8: ...i 6 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...
Page 9: ...Versana Balance Basic Service Manual System view i 7 5808768 100 English Rev 9 ...
Page 10: ...i 8 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...
Page 11: ...Versana Balance Basic Service Manual System view i 9 5808768 100 English Rev 9 ...
Page 12: ...i 10 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...
Page 13: ...Versana Balance Basic Service Manual System view i 11 5808768 100 English Rev 9 ...
Page 14: ...i 12 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...
Page 15: ...Versana Balance Basic Service Manual System view i 13 5808768 100 English Rev 9 ...
Page 16: ...i 14 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...
Page 17: ...Versana Balance Basic Service Manual System view i 15 5808768 100 English Rev 9 ...
Page 28: ...i 26 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...
Page 58: ...Introduction 1 30 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...
Page 390: ...Renewal Parts 9 14 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...
Page 431: ...GE ...