GE H
EALTHCARE
D
IRECTION
FC091194, R
EVISION
11
V
IVID
7 S
ERVICE
M
ANUAL
5 - 154
Section 5-17 - Service Platform
5-17-3-3
Access / Security
The service interface has different access and security user levels. Each user is only granted access to
the tools that are authorized for their use.
Every access request, whether successful or not, will be logged into a service access log that is
viewable to authorized users.
See
for more info about InSite and the Global Service User Interface.
5-17-4
System Logs
5-17-4-1
“Locked” System Log
If the system appears to be locked, please wait
at least 60 seconds
for the watchdog to trap the
situation. This will, if the situation is trapped, bring up a dialog telling that the system is not responding.
1.) Press '
Restart
' to restart the application. This will save a special debug log. When the system
restarts it will show a dialog where it requests you to save the log.
2.) Enter a descriptive text then press '
Save
'.
3.) To export the log, press
Alt+D
. This will bring up the same dialog again.
4.) Now select destination and choose '
Export
' to write the log-files to CD or MO.
5-17-4-2
Other Logs
Other available logs can be viewed via the Common Service Interface,
see
7-6-4 "Error Logs" on page 7-11
.
5-17-5
Restart Vivid 7 After Diagnostics
Always shutdown the system and reboot after a diagnostics session.
Table 5-94 Access Authorization
USER LEVEL
ACCESS AUTHORIZATION
PASSWORD
Operator
Authorized access to specified diagnostics, error logs and utilities. Same acquisition
diagnostic tests as GE Service.
uls
Administrator
uls
External Service
gogems
Summary of Contents for Vivid 7
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