Safety Infor
mation
Operating Instr
uctions
Tr
oubleshooting T
ips
Customer Ser
vice
Before you call for service…
16
Troubleshooting Tips
Problem
Possible Causes
What To Do
Water won’t drain
Drain hose is kinked or
•
Straighten drain hose and
improperly connected
make sure washer is not
sitting on it.
•
Top of drain outlet should
be less than 8 ft. above
floor.
Water leaks
Fill hoses or drain hose is
•
Make sure hose
improperly connected
connections are tight at
faucets and make sure end
of drain hose is correctly
inserted in and secured to
drain facility.
Household drain may
•
Check household
be clogged
plumbing. You may need
to call a plumber.
Constant water pressure
•
Tighten hoses at the
to the fill hoses at the
faucets and turn the water
water source
off after each use.
•
Check condition of the fill
hoses; they may need
replacement after 5 years.
Washer is noisy
Washer is uneven
•
Make sure washer is level
and firm to the floor.
Washer load is
•
Push the Cycle knob in to
unbalanced
stop the washer, open the
lid and redistribute the
load evenly. Close the lid
and restart.
Washer pauses in cycle
The washer normally pauses
between washing steps
Clothes too wet
Incorrect cycle selected
•
Make sure the cycle
selected matches the load
you are washing.
