32
49-80763-1
Troubleshooting tips (Cont.) ... Before you call for service
TROUBLESHOOTING TIPS
Problem
Possible Cause
What To Do
Sometimes the oven
takes longer to preheat
to the same temperature
Cookware or food in oven.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven.
Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
Different cooking modes.
The different cooking modes use different preheat methods
to heat the oven for the specific cooking mode. Some modes
will take longer than others (i.e. convection bake).
Display flashes
Power failure.
Reset the clock.
Unable to get the display
to show “SF”
Oven control pads were not
touched properly.
The
BROIL HI/LO
and
BAKE
pads must be touched at the
same time and held for 3 seconds.
Control signals after
entering cooking time or
start time
You forgot to enter a bake
temperature or cleaning time.
Touch the
BAKE
pad and desired temperature or the
SELF
CLEAN
pad and desired clean time.
Oven racks are difficult
to slide
The shiny, silver-colored
racks were cleaned in a self-
clean cycle.
Apply a small amount of vegetable oil to a paper towel and
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not spray with Pam
®
or other lubricant sprays.
Drawer does not slide
smoothly or drags
The drawer is out of
alignment.
Fully extend the drawer and push it all the way in See the
Care and cleaning of the range section.
Drawer is over-loaded or load
is unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent
When using the ovens, it is
normal to see steam coming
out of the oven vents. As the
number of racks or amount of
food being cooked increases,
the amount of visible steam
will increase.
This is normal.
Warming drawer will not
work
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the circuit breaker.
Controls improperly set.
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Excessive condensation
in the drawer
Liquid in drawer.
Remove liquid.
Uncovered foods.
Cover food with lid or aluminum foil.
Temperature setting too high.
Reduce temperature setting.
Food dries out in the
warming drawer
Moisture escaping.
Cover food with lid or aluminum foil.
Drawer not fully closed.
Push drawer in until latch engages.
Water remaining on
oven floor after Steam
Clean cycle
This is normal.
Remove any remaining water with a dry cloth or sponge.
Oven will not steam
clean
Display flashes HOT.
Allow the oven to cool to room temperature and reset the
controls.
Oven controls improperly set.
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Oven door is not closed.
Make sure you close the door to start steam clean cycle.
Oven will not work
remotely (on some
models)
Router issues, no wireless
signal, etc.
For assistance with oven wireless network connectivity,
please call 1-800-220-6899.
Oven is not connected.
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