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Before you call for service… 

Troubleshooting Tips 
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Control signals after

You forgot to enter a 

Press the 

BAKE

pad and desired temperature or the 

entering cooking time

bake temperature or 

SELF CLEAN

pad and desired clean time.

or delay start

cleaning time.

Food does not bake 

Oven controls improperly set.

See the

Using the oven

section.

or roast properly

Shelf position is incorrect

See the

Using the oven

section.

or the shelf is not level.

Incorrect cookware or 

See the

Using the oven

section.

cookware of improper 
size being used.

Oven thermostat 

See the 

Adjust the oven thermostat—Do it yourself!

needs adjustment.

section.

Food does not

Door not open to the

See the

Using the oven

section.

broil properly

broil stop position as 
recommended.

Oven controls improperly set.

Make sure you press the 

BROIL HI/LO

pad. 

Improper shelf 

See the 

Broiling Guide.

position being used.

Food being cooked 

Use the broiling pan and grid that came with your oven.

in a hot pan.

Make sure it is cool.

Cookware not suited 

Use the broiling pan and grid that came with your oven.

for broiling.

Aluminum foil used on the 

See the

Using the oven

section.

the broiling pan and grid has 
not been fitted properly and 
slit as recommended.

In some areas the power  

Preheat the broil element for 10 minutes.

(voltage) may be low.

Broil for the longest period of time recommended in 
the 

Broiling Guide.

Clock and timer 

A fuse in your home 

Replace the fuse or reset the circuit breaker. 

do not work

may be blown or the  
circuit breaker tripped.

Oven controls improperly set.

See the 

Using the clock and timer

section.

Oven light does

Lightbulb is loose or defective.

Tighten or replace the bulb.

not work

Pad operating light is broken.

Call for service.

Safety Instructions

Operating Instructions

Care and Cleaning

Tr

oubleshooting T

ips

Consumer Support

22

Summary of Contents for JRP24

Page 1: ...eaning 16 17 Special Features 10 12 Thermostat 15 Timed Baking and Roasting 9 Care and Cleaning Broiler Pan and Grid 19 Control Panel 21 Door 18 Glass Surfaces 21 Heating Element 20 Knob 21 Lift Off Oven Door 18 Light 20 Oven Interior 20 Painted Surfaces 21 Shelves 19 Stainless Steel Surfaces 21 Troubleshooting Tips 22 24 Consumer Support Consumer Support Back Cover Product Registration 25 26 Warr...

Page 2: ...s manual All other servicing should be referred to a qualified technician Have the installer show you the location of the circuit breaker or fuse Mark it for easy reference Before performing any service disconnect the oven power supply at the household distribution panel by removing the fuse or switching off the circuit breaker Do not leave children alone children should not be left alone or unatt...

Page 3: ...al or foam type fire extinguisher Never leave jars or cans of fat drippings in or near your oven Do not store or use combustible materials gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Stand away from the oven when opening the oven door Hot air or steam which escapes can cause burns to hands face and or eyes Do not heat unopened food containers Press...

Page 4: ...RNAL temperature of 180 F Cooking to these temperatures usually protects against foodborne illness COOK MEAT AND POULTRY THOROUGHLY Do not clean the door gasket The door gasket is essential for a good seal Care should be taken not to rub damage or move the gasket Do not use oven cleaners No commercial oven cleaner or oven liner protective coating of any kind should be used in or around any part of...

Page 5: ... oven was set for a timed oven operation and a power outage occurred the clock and all programmed functions must be reset The time of day will flash in the display when there has been a power outage START Pad Must be pressed to start any cooking or cleaning function COOKING TIME Pad Press this pad and then press the number pads to set the amount of time you want your food to cook The oven will shu...

Page 6: ... oven at the correct temperature Preheating is necessary for good results when baking cakes cookies pastry and breads For ovens without a preheat indicator light or tone preheat 10 minutes Baking results will be better if baking pans are centered in the oven as much as possible Pans should not touch each other or the walls of the oven If you need to use two shelves stagger the pans so one is not d...

Page 7: ...4 patties C 10 7 Space evenly Up Well Done 1 2 to 3 4 thick to 8 patties take about the same time Beef Steaks Rare 1 thick C 6 5 Steaks less than Medium 1 to 11 2 lbs C 8 6 1 thick cook Well Done C 12 11 through before browning Rare 11 2 thick C 10 7 8 Pan frying is Medium 2 to 21 2 lbs C 15 14 16 recommended Well Done C 25 20 25 Slash fat Chicken 1 whole A 35 10 15 Reduce time about 2 to 21 2 lbs...

Page 8: ...y does not change until one minute has passed When the timer reaches 00 the control will beep 3 times followed by one beep every 6 seconds until the KITCHEN TIMER ON OFF pad is pressed The 6 second tone can be canceled by following the steps in the Special features of your oven control section under Tones at the End of a Timed Cycle The timer is a minute timer only The timer does not control oven ...

Page 9: ...eaches 100 F The oven will continue to cook for the programmed amount of time then shut off automatically Press the CLEAR OFF pad to clear the display How to Set a Delayed Start and Automatic Stop You can set the oven control to delay start the oven cook for a specific length of time and then turn off automatically Make sure the clock shows the correct time of day Press the BAKE pad Using the TEMP...

Page 10: ...ur oven control is set to use the Fahrenheit temperature selections but you may change this to use the Celsius selections Press the BAKE and BROIL HI LO pads at the same time for 3 seconds until the display shows SF Press the BROIL HI LO and COOKING TIME pads at the same time The display will show F Fahrenheit Press the BROIL HI LO and COOKING TIME pads again The display will show C Celsius Press ...

Page 11: ...ss the START pad NOTE This feature is not available for the lower oven 12 Hour 24 Hour or Clock Black Out Your control is set to use a 12 hour clock If you would prefer to have a 24 hour military time clock or black out the clock display follow the steps below Press the BAKE and BROIL HI LO pads at the same time for 3 seconds until the display shows SF Press the CLOCK pad once The display will sho...

Page 12: ...available for the lower oven Changing the Speed of the or Pads As you use the or pads when setting a time or temperature you may notice the display changes slowly This special feature allows you to change the speed To set the speed you prefer follow the steps below Press the BAKE and BROIL HI LO pads at the same time for 3 seconds until the display shows SF Press the pad The display will show you ...

Page 13: ...is not available for the lower oven Designed for use on the Jewish Sabbath and Holidays www GEAppliances com The Sabbath feature can be used for baking roasting only It cannot be used for broiling self cleaning or Delay Start cooking NOTE The oven light comes on automatically on some models when the door is opened and goes off when the door is closed The bulb may be removed See the Oven Light Repl...

Page 14: ...splay shows SF Tap the DELAY START pad until 12 shdn or no shdn appears in the display 12 shdn indicates that the oven will automatically turn off after 12 hours no shdn indicates that the oven will not automatically turn off Press the START pad NOTE If a power outage occurred while the oven was in Sabbath mode the oven will automatically turn off and the oven control must be reset Safety Instruct...

Page 15: ...t look at the back of the knob and note the current setting before making any adjustment The knob is factory set with the top screw directly under the pointer Pull off the OVEN knob Loosen both screws on back of the knob Hold both parts of the knob as shown in the illustration of the back of the OVEN knob and turn so the lower screw moves in the desired direction You will hear and feel the notches...

Page 16: ...ing cycle of any oven Move birds to another well ventilated room Wipe up heavy soil on the oven bottom appearance may vary How to Set the Oven for Cleaning Press the SELF CLEAN pad Using the HOUR and MIN or pads enter the desired clean time if a time other than 4 hours is needed Clean cycle time is normally 4 hours You can change the clean time to any time between 3 hours and 5 hours depending on ...

Page 17: ...start time It will not be possible to open the oven door until the temperature drops below the lock temperature and the LOCKED light goes off When the LOCKED light is off open the door After a Clean Cycle You may notice some white ash in the oven Wipe it up with a damp cloth after the oven cools If white spots remain remove them with a soap filled steel wool pad and rinse thoroughly with a vinegar...

Page 18: ...r and a sponge scrubber for best results Spillage of marinades fruit juices tomato sauces and basting materials containing acids may cause discoloration and should be wiped up immediately When surface is cool clean and rinse Do not use oven cleaners cleaning powders or harsh abrasives on the outside of the door Door on the lower oven Do not allow food spills with a high sugar or acid content such ...

Page 19: ...oth Soaking the pan will remove burned on foods Both the broiler pan and grid may be cleaned with a commercial oven cleaner Both the broiler pan and grid can also be cleaned in a dishwasher After broiling remove the broiler pan from the oven Do not store a soiled broiler pan and grid anywhere in the oven Oven Shelves Clean the oven shelves with an abrasive cleanser or steel wool After cleaning rin...

Page 20: ...could cause the oven to heat improperly The sensor is located at the top of the oven Carefully wipe the sensor clean after each oven cleaning being careful not to move the sensor as a change in its position could affect how the oven bakes Do not spray any oven cleaner on the oven door handles or any exterior surface of the oven cabinets or painted surfaces The cleaner can damage these surfaces 20 ...

Page 21: ...ob is in the OFF position When replacing the knob check the OFF position to insure proper placement Wash the knob in soap and water or a vinegar and hot water solution but do not soak The knob stem is D shaped Install the flat of the shaft to the flat of the knob Control Panel It s a good idea to wipe the control panel after each use Clean with mild soap and water or vinegar and water rinse with c...

Page 22: ...commended Oven controls improperly set Make sure you press the BROIL HI LO pad Improper shelf See the Broiling Guide position being used Food being cooked Use the broiling pan and grid that came with your oven in a hot pan Make sure it is cool Cookware not suited Use the broiling pan and grid that came with your oven for broiling Aluminum foil used on the See the Using the oven section the broilin...

Page 23: ...metal heating and cooling during both the cooking and cleaning functions Excessive smoking Excessive soil Press the CLEAR OFF pad Open the windows to rid during clean cycle the room of smoke Wait until the LOCKED light goes off Wipe up the excess soil and reset the clean cycle Oven door will not Oven too hot Allow the oven to cool below locking temperature open after a clean cycle Oven not clean a...

Page 24: ...ow SF not pressed properly at the same time and held for 3 seconds Power outage Power outage or surge Reset the clock If the oven was in use you must reset clock flashes it by pressing the CLEAR OFF pad setting the clock and resetting any cooking function Burning or oily This is normal in a To speed the process set a self clean cycle for a odor emitting from new oven and will minimum of 3 hours Se...

Page 25: ... protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that al...

Page 26: ...nd of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully It will help you operate your new appliance properly Model Number Serial Number E mail Address 26 G...

Page 27: ...e caused by possible defects with this appliance Damage caused after delivery What GE Will Not Cover This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential dama...

Page 28: ...extended warranty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories www GEAppliances com Individuals qualified to service their own appliances can have parts or accessories sen...

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