Problem
Possible Causes
What to Do
Water spurting from dispenser*
Newly installed filter cartridge
Run water from the dispenser for 5
minutes (about 2 gallons)
No water or ice cube production*
Supply line or shutoff valve is clogged Call a plumber
Water filter is clogged
Replace filter cartridge or remove filter and
install bypass plug
Filter cartridge not properly installed
Remove and reinstall filter cartridge,
being certain that it locks in place.
Ice maker is turned off
Check that the ice maker is turned on. See
About the Automatic Ice Maker.
Water is leaking from dispenser*
Air may be present in the water line
system, causing water to drip after
being dispensed
Dispense water for at least 5 minutes to
remove air from system
AUTO FILL
under fill/no fill*
Not all containers work with
AUTOFILL
Try different container
Error message
See page. 12
Clean sensor. See page. 12.
AUTO FILL
overfills*
Not all containers work with
AUTO FILL
Try different container
Freezer cooling, fresh food not cooling Normal, when refrigerator first
plugged in or after extended power
outage
Wait 24 hours for temperature in both
compartments to reach selected
temperatures.
Ice dispenser opens after closing
freezer drawer *
Normal
The ice dispenser door may open after
closing freezer door to allow access
Low brewing flow rate
There may have been a dent at the
bottom of K-Cup causing the pin
to pierce the filter allowing coffee
grounds clogging the bottom pin
Avoid using damaged/dented K-cups, and
clean the lower needle before next brew
Low brewing flow rate / water drips
from inner door
Top needle of the brewer clogged
Unclog the top needle holes using a paper
clip and rinse brewer. Rinse brewer after
every use.
Brewer is not detected or hot water
leaking from top of the brewer
Incorrect assembly of brewer in the
bracket
Make sure the Keurig Logo is in the front.
Push brewer all the way in the brackets
Coffee dispensed with splash or
bubble bursting
Blocked vent hole in the brewer
Make sure the vent hole at the bottom of
the brewer is clear from food or any other
contamination
*Select Models Only
GEAppliances.com
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