End user warranty
End user warranty
The following end user warranty is provided in addition to and does not affect your contractual
partner's liability for defective products.
The Geberit company (“Geberit”) responsible for the place of installation of the Geberit
AquaClean product (“product”) shall provide the end user with a warranty for the product
identified by the serial number on the warranty card. The scope of this warranty is as follows:
1. Geberit guarantees that the product shall be free from material defects and manufacturing
faults for a period of 3 years (“warranty period”) calculated from the installation date at the
end user's premises. Warranty scope:
a) Within the first 2 years of the warranty period, a customer service representative
authorised by Geberit shall rectify any material defects or manufacturing faults free of
charge by repairing or replacing the defective parts.
b) In the third year of the warranty period, Geberit shall supply replacements for defective
parts free of charge to the customer service representative authorised by Geberit and
contracted by the end user to repair the product.
2. The end user shall not be entitled to assert more extensive claims against Geberit on the
basis of this warranty.
3. Claims can only be made under the warranty if:
a) The product has been installed and put into operation by an installation company or by
customer service personnel authorised by Geberit.
b) No modifications have been made to the product; in particular, no parts have been
removed, replaced or added.
c) The product defect has not been caused by improper installation or use, nor can it be
attributed to inadequate care or maintenance.
d) Claims shall only be made during the third year of the warranty period if the end user has
completed the enclosed warranty card in full and returned it to the Geberit company
responsible for the place of installation within 90 working days of the installation date.
4. This warranty applies solely to places of installation in countries in which Geberit has its
own sales company or is represented by a sales partner.
5. The warranty is exclusively subject to the substantive law of the country in which Geberit
has its place of business. The United Nations Convention on Contracts for the International
Sale of Goods is expressly excluded. The exclusive place of jurisdiction for all disputes
arising from or in connection with this warranty is the location of Geberit's headquarters.
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Summary of Contents for aquaclean sela
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