Geberit Sigma10, Maintenance Manual

Troubleshooting

The operator can perform the following measures to rectify malfunctions:

• clean the actuator plate
• replace the batteries

These measures are described in the operation manual 966.230.00.0.

Malfunction

Cause

Rectification

Incorrect flushes (too soon, too
late, unwanted)

Sensor window dirty or wet

▶ Clean or dry the actuator plate.

→ See operation manual
966.230.00.0.

Sensor window scratched

▶ Replace the actuator plate.

A flush is released without manual
actuation when the user steps
back from the WC.

Automatic flush actuation active

▶ Deactivate automatic flush

actuation.

Water is running continuously into
the WC ceramic appliance.

Software fault

▶ Interrupt the power supply

(mains fuse) for 10 seconds.

Flat gasket for the flush valve
defective

▶ Replace the flat gasket for the

flush valve.

Fill valve defective

▶ Replace the fill valve.

The WC ceramic appliance is not
being flushed out properly.

Flush volumes set incorrectly

▶ Set the correct full flush volume

on the flush valve.

▶ Set the correct partial flush

volume with the Geberit Service
Handy.

Flush cannot be released.

Network failure

▶ Check the power supply (mains

fuse).

Flush cannot be released. The
LED in the sensor window flashes
when a user is in the user
detection range.

Battery capacity low

▶ Change the batteries. → See

operation manual 966.230.00.0.

Flush cannot be released. The
LED in the sensor window lights
up when a user is in the user
detection range.

Batteries flat

▶ Change the batteries. → See

operation manual 966.230.00.0.

Flush cannot be released. The
LED in the sensor window flashes
quickly.

Plug of the lifting device not
plugged in correctly

▶ Correctly plug the plug into the

lifting device.

Lifting device defective

▶ Replace the lifting device.

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966.335.00.0 (01)