G‐Power® Installation, operation and maintenance manual
6
GENERAL WARRANTY TERMS
1) Scope and issuer of warranty
The warranty applies to district heating substations and heat exchangers supplied by Gebwell Oy for use in district heating.
2) Validity of the warranty
The warranty is valid from the date of delivery as follows:
District heating substation components, 24 months
Piping parts and connectors, 24 months
Heat exchangers, 60 months
The warranty applies to district heating substations and plate heat exchangers in use in Finland. The warranty is not voided by changes in
ownership whereby the equipment remains in use in Finland. Extended warranty or a new warranty period is not issued for repaired or
replacement products.
3) Warranty content
Gebwell Oy is responsible for ensuring that the usability and quality of the goods remain normal for the duration of the warranty. If this is
not the case, the goods contain a defect covered by the warranty.
However, Gebwell Oy is not liable for the defect if it can be demonstrated that the deterioration in the quality of goods or abnormal
usability is likely due to:
negligent or improper installation (e.g. insufficient support for piping, improper operating environment)
exceeding the permitted maximum pressure (pressure shocks)
external strain (temperature, mechanical strain, etc.)
repairs by a maintenance company other than one approved by Gebwell Oy
poor quality of circulating water, i.e. if the water does not meet the reference value recommendations given in report KK3/1988
by Finnish Energy or requirements issued in Resolutions 953/1994 and 74/1994 of the Ministry of Social Affairs and Health (on
water hardness, aggressiveness, etc.)
Gebwell Oy is not liable for any indirect caused by possible damages
.
4) Notification of defect
The customer must notify Gebwell Oy of the defect within 14 days of the time that it has detected or should have detected the defect.
5) Correcting the defect
Insofar as the defect falls within the scope of these warranty terms, Gebwell Oy is responsible for correcting the defect or providing a
replacement product free of defects within a reasonable period of time after receiving the notification of defect.
6) Rights of the customer after expiry of the warranty. The warranty does not affect the customer’s rights under Chapter 5 of the
Consumer Protection Act in the event of a defect.
7) Settlement of disputes
The customer has the right to refer disputes arising from these warranty terms to the Consumer Disputes Board. If the dispute over
warranty is brought before the court, it shall be heard in the competent district court of the customer’s domicile.
