39
There is
interference
during a
telephone
conversation.
My calls fade
out when I
am using the
handset.
•
The handset may be out of range. Move it closer to the
telephone base.
•
If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone line, you must
install a DSL filter between the telephone base and the
telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
•
Appliances or other cordless telephones plugged into the
same circuit as the telephone base can cause interference
•
Try moving the appliance or telephone base to another outlet.
•
Other electronic products may cause interference to your
cordless telephone. Install your telephone as far away as
possible from the following electronic devices: wireless
routers, radios, radio towers, pager towers, cellular
telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances,
and other cordless telephones.
•
If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protector) into
a different location. If this
doesn’t solve the problem, re-locate
your telephone or modem farther apart from each other, or
use a different surge protector.
•
The location of your telephone base can impact the
performance of your cordless phone. For better reception,
install the telephone base in a centralized location within your
home or office, away from walls or other obstructions. In many
environments, elevating the telephone base improves
overall performance.
•
Disconnect the telephone base from the telephone wall jack
and plug in a corded telephone. If calls are still not clear, the
problem is probably in the wiring or telephone service.
•
Contact your telephone service provider (charges might
apply).
•
If the other telephones in your home are having the same
problem, the problem is in the wiring or telephone service.
•
Contact your telephone service provider (charges may apply).
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