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Telephone cannot be switched on
•
Check battery is inserted and check that it is inserted
correctly
Nothing appears on the display
•
Check the handset is switched on
•
Check the battery and SIM are inserted correctly
Display is locked when the telephone is switched on
•
Enter the PUK to unlock the SIM
No signal icon is displayed
•
There is no network connection. Move around to try
and get to an area where there may be coverage
•
Contact your service provider
Message to say that a function is not possible
•
Your service provider might not provide the function in
question or you may need to subscribe to that service.
Contact the service provider.
No display during the charging process
•
The battery charge is very low. Wait a few minutes.
“Insert Sim” or “Limited Service” message is
displayed
•
Ensure the SIM is inserted correctly
The battery is discharged quickly or cannot be
charged at all.
•
Charge the battery for 4 hours
•
Place the phone correctly in the charging unit or
connect the charging unit properly. Clean the contact
surfaces on the mobile phone and charging unit with a
soft, dry cloth.
•
Try a new battery
TROUBLESHOOTING