Document Reader AT10K User Guide
Reading Documents
Page 20 of 29
3.
Reading Documents
This section describes the proper document placement for travel documents:
1. Hold the document face down. Note:
For passports and booklet-style documents, open the document and ensure the data page is
facing towards the reader and downwards.
For boarding passes, make sure its barcode is oriented towards the reader. Place the document
over the glass window, do not move or hover it.
For mobile devices ensure the screen is on and place the screen down over the glass window,
holding it still for approx. 2 seconds or until the user LEDS indicate the device can be removed.
Some devices require the screen brightness to be turned high. The device can be held up to 1cm
from the glass. With tablets ensure that the barcode is over the glass window.
2. Place the document on the glass document window.
3. Push the document until the leading edge is all the way to the back, far left corner. When the
document reaches its proper position, the reader will automatically start scanning the document.
Note:
Make sure the document lies flat against the document window and held still during reading.
4. Observe the indicator lights during the scanning procedure:
The yellow LEDS change from landing lights sequence to progress bar sequence while the
reader scans and processes the data. Ensure that the document is held still whilst reading.
The OK light (green tick) turns on, indicating a successful read.
The yellow LEDs return to landing lights sequence, indicating that the reader is ready to scan
another document.
5. Watch the kiosk screen to ensure the document passes inspection.
6. Remove the document.
Reading RFID documents
When equipped with the RFID option the reader will detect the presence of a contactless RFID chip
and will read the contactless data. Reading RFID data takes place at the same time as optical
