Document Reader AT9000 MK2 User Guide
Maintenance
Page 23 of 33
4.
Maintenance
The Gemalto Document Reader AT9000 MK2 has no user-serviceable parts but its glass surface must be
cleaned on a regular basis. For extensive repairs, return the reader to Gemalto service depot. See page
32 for more information.
Powering the reader on/off
To power off the reader, press and hold the power switch on the back panel for 1 second. To power the
reader back on, press the power switch again for approximately 0.5 second.
Cleaning the reader
Clean the reader regularly to ensure proper performance.
Use a safe cloth that will not damage glass, such as the 3M™ Scotch-Brite™ Microfiber
Cleaning Cloth (provided). To reorder cleaning cloths, contact Global Technical Services
(GTS). See page 32 for more information.
Do not use abrasive cleaners or solvents. These may scratch the glass or damage the
plastic parts.
To clean the reader:
1. Power off the reader by depressing the power switch and holding for approximately 1 second.
2. Remove the hood as described on page 23.
3.
Clean the document window with a clean 3M™ Scotch-Brite™ Microfiber Cleaning Cloth. For
stubborn dirt, use a mild glass cleaner or a lightly dampened cloth (water).
4. Verify that there are no streaks or smudge spots remaining on the document window.
5. Clean the body of the reader with a lightly dampened cloth (water).
6. Turn on the reader by pressing the power switch.
7. Verify that the power-up self test performs correctly.
Removing the document hood
You can remove the document hood for convenience, to scan oversized documents, or to access the
document glass for cleaning or replacement. The Gemalto Document Reader AT9000 MK2 can
compensate for ambient light in most bright office environments. However, unless you need to scan an
oversized document, you should always leave the document hood attached. The document hood protects
the glass and also improves scan quality and speed by reducing the amount of ambient light.
To remove the document hood:
1. Lift up on the side tabs.
2. Unsnap the left side of the hood and remove.
