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Appendix C: Check for High Speed USB 2.0
The reader is a
USB 2.0 device
that requires a Microsoft® Windows® 2000-SP4, Windows®
XP or Windows® Vista operating system.
Note:
The reader will not function in a USB 1.1 environment. Make sure a commercially-
available USB 2.0 card is installed in your PC. For problems with your operating system,
consult with your local IT representative. For other problems contact Gemalto Global
Technical Services (GTS). See Appendix D: Customer Service on page 29.
Windows® 2000
1.
In Windows® 2000, right-click
My Computer
and select
Properties
.
Figure 19: System Properties window
2.
Locate the version number on the
General
tab and verify that
Service Pack 4
or greater
has been installed.
3.
Right-click
My Computer
and select
Manage
.
4.
Click on
Device Manager
in the
Tree
list.
5.
Under
Universal Serial Bus controllers
locate
USB 2.0 Root Hub
.
Figure 20: Windows® 2000 SP4 Computer Management window
6.
If your
Device
Manager
displays
USB 2.0 Root Hub
, the system has high speed USB
2.0 capability.