E-mail Address:
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Phone #
:
Initial:
State
:
or
First Name:
Last Name:
Province:
Address: (Number and Street)
City:
Apt #
:
Country:
Postal Code:
Model Number:
(Example: CDT-05)
Serial Number: (Located on back of most units)
Month Day Year
Date of Purchase
:
Purchase Price:
.00
$
(E
XCLUDING
T
AX
)
Dealer:
Zip Code:
Age:
City:
or
Month
Day Year
Date of Birth
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If you do not have internet access, fill out the form below and mail to the appropriate ad-
dress listed at the right side of this page.
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USA
GEMINI SOUND PRODUCTS
Worldwide Headquarters
1 Mayfield Ave
Edison, NJ 08837 USA
Tel: (732) 346-0061
Fax: (732) 346-0065
SPAIN
GEMINI SOUND PRODUCTS S.A.
Rosello, 516,
08026 Barcelona, Spain
Tel: 3493-436 37 00
Fax: 3493-347-6961
FRANCE
GCI TECHNOLOGIES S.A.R.L
1, Allee d’Effiat,
Parc de l’evénement, 91160
Longjumeau, France
Tél: + 33 1 69 79 97 70
Fax: + 33 1 69 79 97 80
GERMANY
GCI TECHNOLOGIES
Liebigstr. 16,
Haus B – 3. OG,
85757 Karlsfeld
Germany
Tel: 08131 – 39171 – 0
Fax: 08131 – 39171 – 8
UK
GEMINI SOUND PRODUCTS
Unit C4
Hazleton Industrial Estate, P08 9JU
Waterlooville, UK
Tel: 087 087 00880
Fax: 087 087 00990
EN FRANCE
En cas de panne, merci de contacter votre
revendeur. Tout appareil en panne doit y être
retourné, accompagné de sa facture d'achat, de
son emballage d'origine et d'un descriptif de
panne. L'appareil sera expédié au SAV de GCI
Technologies France. Tout produit reçu sans fac-
ture sera réparé hors garantie. L’appareil sera
ensuite ré-expédié au revendeur.
IN SPAIN
En caso de mal funcionamiento de esta
unidad, por favor contacte con el Servi-
cio de Atención al Cliente en el teléfono
93 436 37 00 que le asesorará sobre el
procedimiento correcto para solu-
cionarlo. En caso de ser necesario enviar
la unidad para su reparación, el Servicio
de Atención al Cliente le proveerá de un
número de incidencia, así como de la di-
rección del Servicio de Asistencia Téc-
nica más cercano a su residencia.
IN THE UNITED KINGDOM
In the event that you need service on
your Gemini product under warranty,
simply write a letter describing the prob-
lem, along with your contact informa-
tion. Make sure to enclose a copy of
your receipt for proof of warranty infor-
mation. A return number is not re-
quired. You will be responsible for
shipping charges to Gemini UK, and
Gemini UK will pay to return the unit to
you if it is considered under warranty.
IN GERMANY
Die allgemeinen gesetzlichen
Gewährleistungen bleiben von den
Herstellergarantien unberührt. Der
Garantieanspruch erlischt bei Eingriffen
durch den Käufer oder durch Dritte
sowie bei unsachgemässer Behandlung.
Gewährleistungsansprüche sind auss-
chließlich gegenüber
Ihrem Fachhändler geltend zu machen.
WARRANT Y AND REPAIR:
All Gemini products are designed and manufactured to the highest
standards in the industry. With proper care and maintenance, your product will pro-
vide years of reliable service.
LIMITED WARRANT Y
A.
Gemini warrants its products to be free from defects in materials and workman-
ship for
One (1) year
from the original purchase date.
Exceptions: Laser assemblies on CD Players, cartridges, and crossfaders are
covered for 90 days.
B.
This limited warranty does
not
cover damage or failure caused by abuse, misuse,
abnormal use, faulty installation, improper maintenance or any repairs other than
those provided by an authorized Gemini Service Center.
C.
There are no obligations of liability on the part of Gemini for consequential dam-
ages arising out of or in connection with the use or performance of the product or
other indirect damages with respect to loss of property, revenues, of profit, or costs
of removal, installation, or reinstallation. All implied warranties for Gemini, including
implied warranties for fitness, are limited in duration to
One (1) year
from the origi-
nal date of purchase,
unless otherwise mandated by local statutes
.
RETURN/REPAIR
A.
In the U.S.A., please call our helpful Customer Service Representatives at
(732)738-9003, and they will be happy to give you a
Return Authorization Number
(RA#)
and the address of an authorized service center closest to you.
B.
After receiving an
RA#
, include a
copy
of the
original sales receipt
, with defec-
tive product and a description of the defect. Send by insured freight to: Gemini
Sound Products Corp, and use the address provided by your customer service repre-
sentative.
Your RA# must be written on the outside of the package, or process-
ing will be delayed indefinitely!
C.
Service covered under warranty will be paid for by Gemini and returned to you.
For non-warrantied products, Gemini will repair your unit after payment is received.
Repair charges do not include return freight. Freight charges will be added to the re-
pair charges.
D.
On warranty service,
you pay for shipping to Gemini, we pay for return ship-
ping within the Continental United States
. Alaska, Hawaii, Puerto Rico, Canada,
Bahamas, and the Virgin Islands
will be charged for freight.
E.
Please allow
2-4 weeks
for return of your product. Under normal circumstances
your product will spend no more than
10
working days at Gemini. We are not re-
sponsible for shipping times.
