Gemino 60 M Walker, User Manual

Description

Warranty period

Examples include, but are not limited to the parts 
mentioned below

Frame

5 years

Frame

After sales service parts

New: 1 year after invoice
Repaired: 90 days after invoice

Brake handles, height adjustment mechanism, wire 
stocking etc.

Consumable parts

40 days after invoice

Brake block, brake wire, wheels, seat sling, bearings, 
etc.

Options/Accessories

2 years (standard)

Basket, table, back etc.
Delivered with the initial product

Sunrise Medical will only accept shipment 
costs and corrective costs related to warranty 
on equipment during the warranty period.

This warranty will void in case of:
•  The product and/or its parts being 

modi

fi

 ed;

•  Changes in cosmetic appearance by use;
•  Failure to observe the instructions for use 

and maintenance, use other than normal 
use, wear and tear, negligence, collateral 
damage by neglect of earlier symptoms, 
overloading, third-party accidents, non-
original parts used and defects not caused 
by the product;

•  Circumstances beyond our control (

fl

 ood, 

fi

 re, etc.).

This warranty does not cover:
•  Tyres and inner tubes
•  Batteries (covered by the battery 

manufacturer’s warranty).

Clients and/or Users have legal (statutory) 
rights under applicable national laws relating 
to the sale of consumer products. This 
warranty does not affect statutory rights you 
may have nor those rights that cannot be 
excluded or limited, nor rights against the 
entity from whom the product was purchased. 
Clients may assert any rights they have at 
their sole discretion.

Warranty conditions

Defi nitions of terms

De

fi

 nitions of terms used in this warranty:

•  After sales service part: Part purchased 

after the intial product that is durable and 
may be subjected to natural wear and tear 
or natural contamination during normal 
operation within the lifetime of the product.;

•  Consumable part: Part that is subjected 

to natural wear and tear or natural 
contamination during normal operation 
within the lifetime of the product (section 
9 of Sunrise Medical’s general terms and 
conditions of sale);

•  Client: Those who purchase the product 

directly from Sunrise Medical;

•  Corrective action: Repair, replace or refund 

of the product;

•  Dealer: Those who re-sell the product to 

the User;

•  Defect: Any circumstance due to which the 

product is not sound or 

fi

 t to use, caused 

by a lack of quality of the material used 
to manufacture the product as well as the 

quality of the manufacturing process;

•  Option:  An accessory delivered with the 

initial product by Sunrise Medical to extend 
the standard product model;

•  Product: Product that is delivered 

according to brochure or contract (e.g. 
wheelchair, scooter, battery-charger etc.);

•  Part: Part of product that can be 

exchanged or replaced. This can be 
an option, accessory, service part or 
consumable part;

•  Returns: Product or part that needs to be 

returned;

•  RMA-process: Process to return goods, 

contact your dealer; 

•  User: Those who use the product;
•  Warranty: The rights and obligations set 

forth in this document;

•  Warranty period: The period of time during 

which the warranty is valid;

•  Warranty provider: Sunrise Medical 

HCM B.V., Vossenbeemd 104, 5705 CL 
Helmond, The Netherlands.

General warranty

Notwithstanding the rights and obligations 
of Sunrise Medical, Client and User set 
forth in Sunrise Medical’s general terms and 
conditions of sale, the rights of the Client 
and/or User towards Sunrise Medical in case 
of defects are limited to the provisions set 
forth in this warranty. For the duration of the 
warranty period Sunrise Medical guarantees 
that the product is without defects. 
In case of any defects the User is required –
within two weeks after discovery of the defect- 
to contact the dealer. He has to complete a 
return form and return the product or part via 
the RMA-process. Sunrise Medical will, at 
its sole discretion, take the corrective action 
it seems 

fi

 t under the given circumstances 

within a reasonable period of time (depends 
on nature of claim) from receipt of the 
completed return form. The warranty period 
will not be extended after a corrective action.

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MB4310  Gemino 60 Walker

English