CONDITIONS
AND EXCEPTIONS:
GENERAL® MFG
&
GENERAL® INTERNATIONAL WARRANTY
All component parts of General® MFG, General® International and Excalibur by General
International® products are carefully inspected during all stages of production and each unit is
thoroughly inspected upon completion of assembly.
Limited Lifetime Warranty
Because of our commitment to quality and customer satisfaction, General® MFG and
General® International agree to repair or replace any part or component which upon
examination, proves to be defective in either workmanship or material to the original
purchaser for the life of the tool.
However, the Limited Lifetime Warranty does not cover any
product used f or professional or commercial production purposes nor for industrial or
educational applications. Such cases are covered by our Standard 3-year Limited Warranty
only. The Limited Lifetime Warranty is also subject to the
"
Conditions and Exceptions
"
as listed
below.
Standard 3-Year Limited Warranty
All products not covered by our lifetime warranty including products used in commercial,
industrial and educational applications are warranted for a period of 3 years (36 months) from
the date of purchase
.
General® MFG and General® International agree to repair or replace
any part or component which upon examination, proves to be defective in either workman-
ship or material to the original purchaser during this 3-year warranty period, subject to the
"conditions and exceptions" as listed below.
To file a Claim
To file a claim under our Standard 3-year Limited Warranty or under our Limited Lifetime
Warranty, all defective parts, components or machinery must be returned freight or postage
prepaid to General® International, or to a nearby distributor, repair center or other location
designated by General® International. For further details call our service department at
l-888-
664-0449
or your local distributor for assistance when filing your claim.
Along with the return of the product being claimed for warranty, a copy of the original proof of
purchase and a "letter of claim" must be included (a warranty claim form can also be used
and can be obtained, upon request, from General® International or an authorized distributor)
clearly stating the model and serial number of the unit (if applicable) and including an
explanation of the complaint or presumed defect in material or workmanship.
This coverage is extended to the original purchaser only. Prior warranty registration is not
required but documented proof of purchase i.e. a copy of original sales invoice or receipt
showing the date and location of the purchase as well as the purchase price paid, must be
provided at the time of claim.
Warranty does not include failures, breakage or defects deemed after inspection by General®
MFG or General® International to have been directly or indirectly caused by or resulting from;
improper use, or lack of or improper maintenance, misuse or abuse, negligence, accidents,
damage in handling or transport, or normal wear and tear of any generally considered
consumable parts or components.
Repairs made without the written consent of General® International will void all warranty.
