General GML3DRSTDKT, Instruction Manual

11

Trouble Shooting

ERROR

CAUSE & SOLUTION

If the above troubleshooting steps do not resolve any issue that you may have, please contact 24-hour support.

Laser level does  

not power on

• 

  Check that the battery is charged.

• 

  Check the battery compartment for signs of damage and  

ensure that the compartment and battery terminals are clean.

Laser level does  

not remain on 

for long periods of use

• 

 Check that the battery is charged.

• 

  Check the battery compartment for signs of damage and  

ensure that the compartment and battery terminals are clean.

Laser level does not  

level in the unlocked  

self-levelling mode

• 

  The laser level may be outside of its self-levelling range and  

may require an adjustment before self-levelling can commence.

• 

 The laser level may have impact damage and may require  

repairs to become operational.

I am seeing multiple  

lines on the same  

wall / surface area in 

parallel to one another

• 

 Check that no highly reflective surfaces are on the opposite side  

of the laser level (e.g., glass). Reposition the laser level to another 

area or block the laser beam from reflecting off the reflective surface.

• 

 If the lines are not in parallel you are seeing a diffraction line  

from the laser level. This is common due the design optics of  

3D laser levels.