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IG-1000 Modem - Technical Manual
Points to Note:
If the Modem fails to communicate with the panel even after the modem at the panel has
answered then the
time out
setting is too short. To increase the time
refer
to program-
ming option 2.
Ensure the screen saver and power options on you PC have not been enabled. There may
be certain conflicts between upload and downloads.
Ensure the panel number is correct in the
Set System Defaults
. Using the correct database
is always advised.
If you are still having a problem connecting to the panel via the modem, try starting a
new database. Run the
Auto Program
with the correct information and upload the data
from the panel.
It is always good practice when connecting the Genesis via modem to check the COM
Port settings and ensure that the default is set to COM Port 2.
The Modem type that is recommended for remote communication to the Genesis system
is a Netcomm Roadster Modem V.92 (pictured below), this Modem has been tested to
operate correctly and is best suited to the Netcomm GE-1000 Modem on the panel side.
NETCOMM ROADSTER
MODEM V.92
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IG-1000 Modem - Technical Manual
OC Module Layout:
RJ-11 PSTN line
input jack
DB-9 RS-323
Serial Lead input
Plug-in 12v DC
input is
Plug-on modem
module to the
power supply
Power supply
PCB base for
modem board
Modem Phone Line
Input:
The modem phone line input is for direct connection to a
phone line socket. This enables the modem to send and re-
ceive information for the Genesis Panel Version 2.
DC Input:
The DC Input must be connected to the Genesis Version 2
panel located at the 12v DC terminals, rather than getting its
power from an external source. This is required so that the
Modem Strings synchronise with the Genesis panel.
DB9 Connector:
The DB9 Connector is a terminal, which connects directly to
the PC RS232 Port on the Genesis Panel. This port is for
transferring information from the Genesis through to the Mo-
dem.
Modem Terminal Descriptions:
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IG-1000 Modem - Technical Manual
Modem mounting:
When mounting the Modem, it is important to note the following;
Optional mounting plate can be purchased
Ensure the terminals do not make contact with any part of the Genesis Metal Cabinet
(GEN-130)
Avoid installing the Modem where it may be exposed to moisture, either directly (Rain,
Sprinklers, Hoses), or by condensation.
Settings for the Modem connected to your PC:
The Genesis Upload / Download software has been configured for use with NETCOMM
external Modem for connection to the Genesis Panel. To set the PC Modem type for the
Genesis:
Go to the
Technician
tab on the Technician Software Version 3.2j or higher.
From there you must scroll down to the
Program
.
Then select the
Dialler, Modem, STU
.
From this point select the
Program Ext Modem
.
From here you must select the option labelled
NETCOMM
.
Settings for the External Modem to the Genesis Panel:
Genesis Technician Software V3.2j
– Program the Modem connected to your PC by
entering the Genesis Technicians software:
Go to the
Equipment Menu
Then scroll to
Set System Defaults
.
Change the
TIMEOUT
to
60
Seconds.
Program
INIT 1
as
AT & F & D0 & K0E0S95=1
Program the phone number the Genesis Modem is connected to. Always program an ATD
before the number, ensure area code is entered as well.
Eg. Phone number (03) 9596 6688
ATD0395966688
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IG-1000 Modem - Technical Manual
Initialising the Netcomm IG-1000 Modem:
The Netcomm Modem now has to talk to the Genesis Panel:
Once the download is complete close the Technician Software. Remove the PC Link
Cable and insert the Modem DB9 connection cable to the PC Link RJ45 Connection
point.
Power up the Modem via 12v DC auxiliary output from the Genesis Panel.
Press and hold the RESET button on the master Panel for 1 second and release. The
system will reset and the LED’s on the Modem will flicker indicating that the initializa-
tion string has been sent to the modem.
Windows setup for Modem
– The settings for the modem within the windows setup
needs to be configured. Modem settings to be set:
Go to the Modem Properties in the computer.
Then go to the advanced settings. Here you will an open box for initialisation string.
Now set the extra string to
AT&F&D0&K0E0S95=1
.
Connecting to the Panel via the Modem:
Open the Technician Software and check that the
COM Port
in the
Set System De-
faults
is set to the same port as your modem. Go
Connect/Via Modem
. The Genesis
modem will be called and a link established, the Comm.'s light will change from
RED
to
GREEN
.
Now all functions normally carried out via the PC Link can be carried out via the Mo-
dem.
Connecting to Aladdin via the Modem:
Open the Technician software and check that the
COM Port
in the
Set System De-
faults
is set tot he same port as your modem.
Also ensure that the
Modem Connection Used in Aladdin
is selected.
Save and exit out of the Technician software and start up Aladdin using the same data-
base as in the Technician Software.
Log into Aladdin and then select the
CONNECT
Icon
Installation:
