Genetec SV-32 Quick Start Manual Download | Manualshive

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SV-32 Network Security Appliance Quick Start Guide

EN.804.003-V6(1)

iii

Product documentation

The product documentation is found in the following location:

•

Genetec Technical Assistance Portal (

).

The latest version of

the documentation is available from

. Note, you’ll need a

username and password to log on to GTAP.

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Summary of Contents for SV-32

Page 1: ...REV 1 SV 32 Network Security Appliance Quick Start Guide This document explains how to set up the SV 32 for use with Security Center Click here for the most recent version of this document 6 ...

Page 2: ...ot reflect the product at all times in the future In no event shall Genetec Inc be liable to any person or entity with respect to any loss or damage that is incidental to or consequential upon the instructions found in this document or the computer software and hardware products described herein The use of this document is subject to the disclaimer of liability found in the end user license agreem...

Page 3: ... 003 V6 1 iii Product documentation The product documentation is found in the following location Genetec Technical Assistance Portal GTAP The latest version of the documentation is available from GTAP Note you ll need a username and password to log on to GTAP ...

Page 4: ... in your client application and your SMA contract number if applicable ready Licensing For license activations or resets please contact GTAC at https gtap gene tec com For issues with license content or part numbers or concerns about an order please contact Genetec Customer Service at customerser vice genetec com or call 1 866 684 8006 option 3 If you require a demo license or have questions regar...

Page 5: ...nstall 6 Keep product packaging 6 Hardware requirements 6 Site requirements 6 Getting started 7 Connecting the SV 32 7 Default Windows users 7 Logging on 8 Product warranty 9 What is covered 9 What is not covered 9 About product repairs and returns 10 What should I do if the product is not working 10 How do I return the product 10 Where to find system information 10 Find Security Center system lic...

Page 6: ...image version please see SV 32 Release Notes available on the GTAP Documents page at https gtap genetec com What is the SV 32 The SV 32 is a compact sized network security appliance that comes pre installed with Genetec s Security Center and Windows Embedded Standard 7 It enables you to quickly deploy a unified or standalone video surveillance and access control system ...

Page 7: ... 32 What is included in the SV 32 kit The SV 32 kit contains the following SV 32 appliance 12V DC power supply 1x North American power cord 1x EU and 1x UK power cords supplied with European orders only HDMI to DVI adapter 3 5mm to RCA audio cable 12V DC power cable with pigtail Two mounting brackets IMPORTANT Verify the content of the box If any component is missing please notify Genetec within 3...

Page 8: ...B DDR3 Storage Internal 2TB or 4TB Storage Options 2 5 SATA hard drives 60GB mSATA drive External Network Attached Storage NAS or external SATA drive eSATA Display HDMI up to 1920 x 1200 DisplayPort up to 2560 x 1600 Audio 7 1 channel S PDIF Ethernet ports 2x GbE ports USB 2x USB 3 0 5 Gbps 2x USB 2 0 480 Mbps Serial 1 x RS 232 Ultra mini serial connector Power 9 5 to 15V DC Up to 35W Operating te...

Page 9: ...SV 32 Network Security Appliance Quick Start Guide About SV 32 Hardware EN 804 003 V6 1 4 Front view All metal fanless case Power and drive activity LEDs ...

Page 10: ...k Start Guide About SV 32 Hardware Back panel connections Audio S PDIF 7 1 in 2x port USB 3 0 2x port USB 2 0 DisplayPort 4 x 2 5 SATA drive bays Power button auto reboot Mini serial RS 232 12VDC power eSATA port HDMI port Dual GbE LAN Audio S PDIF 7 1 out ...

Page 11: ...2 you need the following items Ethernet connection Display monitor with a DVI HDMI or DisplayPort input and DVI HDMI or DisplayPort cable USB keyboard USB mouse Site requirements Prepare the site as follows Provide adequate ventilation The SV 32 does not have a fan Heat dispersion is managed by the aluminum enclosure CAUTION If you are using multiple SV 32 units do not stack them on top of one ano...

Page 12: ...able into either of the available Ethernet ports 5 Insert the DC plug into the 12V DC input jack on the SV 32 and turn it clock wise until the plug is secured 6 Plug the DC power supply into an AC outlet Note The SV 32 automatically turns on when connected to a power source Default Windows users When you start up the SV 32 the following two Windows users are created by default Admin full admin acc...

Page 13: ... started After that a Username and Password is required to log on to the machine The SV Control Panel will only open automatically the first time the machine is started After that a user will be prompted to enter Admin credentials to have access to the SV Control Panel To log on to SV Control Panel 1 When prompted enter the admin user credentials 2 Click Connect The SV Control Panel opens For more...

Page 14: ...A product which is used with any ancillary equipment that is not furnished by Genetec Shipping cost to return a product to Genetec Defects or damage resulting from customer s improper testing operation installation maintenance modification alteration or adjustment Defects or damage from misuse accident or neglect Defects or damage resulting from use of the product in a manner other than its normal...

Page 15: ...r all return shipping charges and Genetec will pay the shipping charges to send the repaired product back to the customer IMPORTANT If no problem is found with the unit the customer is invoiced Where to find system information You need to have all system information on hand when contacting Genetec Technical Support such as the System ID number and image version Find Security Center system license ...

Page 16: ...s These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and radiates radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference However there is no guarantee that interference will not occur If this equipment does c...

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