3
G
uide
S
ervice
ColorPage-Vivid 1200XE USB
z
No Scan (including: Scanner not functioning, or fail to activate TWAIN Program, etc..)
z
Bad Motor Driving
Bad Motor Driving
Mechanical
Scan Board
Defective
Scan Board
Defective
Motor
Upper Housing,
Base Housing, or
Belt is not in the
right position
Defective
Gear
Replace
Scan Board
Replace
Motor
Re-install Upper
Housing, Base
Housing, or Belt
Replace
Gear
Motor
Problem
Analyze the
Problem
Identify the
Problem Causes
Solutions
No Scan
Scan Board
CCD Board
Problem
Analyze the
Problem
Identify the
Problem Causes
Defective
Scan Board
Defective
CCD Board
Solutions
Replace
Scan Board
Replace
CCD Board
Summary of Contents for ColorPage-Vivid 1200XE USB
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