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3

G

uide 

S

ervice 

ColorPage-Vivid 1200XE USB

 

z

 

No Scan (including: Scanner not functioning, or fail to activate TWAIN Program, etc..) 

 

 

 

z

 

Bad Motor Driving 

 

 

 

 

Bad Motor Driving

Mechanical 

Scan Board 

Defective 

Scan Board

 

Defective 

Motor 

Upper Housing, 
Base Housing, or 
Belt is not in the 
right position

Defective 

Gear 

Replace   

Scan Board 

Replace 

Motor

Re-install Upper 

Housing, Base 

Housing, or Belt

 

Replace 

Gear 

Motor

Problem 

Analyze the 

Problem 

Identify the 

Problem Causes 

Solutions 

No Scan 

Scan Board

 

CCD Board 

Problem 

Analyze the 

Problem 

Identify the 

Problem Causes 

Defective 

Scan Board

Defective 

CCD Board

Solutions 

Replace 

Scan Board 

Replace 

CCD Board

 

Summary of Contents for ColorPage-Vivid 1200XE USB

Page 1: ...ColorPage Vivid 1200XE USB...

Page 2: ...place the Motor 9 How to Replace the Gear Wheel 10 How to replace the Scan board 10 How to Replace the CCD Board 11 How to Replace the FFC Cable 12 How to Replace the Lamp 13 How to Replace the Mirror...

Page 3: ...s from Customers Analyzing possible malfunction causes Deciding proceeding the rectification methods Replacing necessary defective parts Return the scanners with proper repackaging to customers Verify...

Page 4: ...mage 5 Others such as the Broken of the Defection Mirror or the Broken of the Document Glass etc Solutions of the problems z Main lamp unilluminated Main lamp unilluminated Mechanical Electronic Probl...

Page 5: ...or Upper Housing Base Housing or Belt is not in the right position Defective Gear Replace Scan Board Replace Motor Re install Upper Housing Base Housing or Belt Replace Gear Motor Problem Analyze the...

Page 6: ...Please refer to the related chapters for solving these problems C Ch ha ap pt te er r 2 2 Poor Scanning Image Electronic Mechanical Defective CCD Board Incorrect CCD Focus Defective Scan Board Defecti...

Page 7: ...g transportation The Auto Lock Key is located on the base of the scanner Turn over the Scanner then you can see the Auto Lock Key figure 2 1 2 Before using the Scanner please make sure the scanner to...

Page 8: ...o Disassembly the Scanner figure 2 2 1 Step 1 We will find a mortise like and a tenon like device which fasten up the top cover and the base frame figure 2 2 2 Step 2 Use fingers to exert to turn outs...

Page 9: ...the Glass Stop Block out of the glass holder and release the space between the edge of the Document Glass and the Upper Housing figure 2 3 3 Step 3 After the Glass Stop Block is removed turn the Docu...

Page 10: ...f the base frame Take out the Sliding Axle from the module so lightly figure 2 4 3 Step 3 Hold on the Timing Belt and turn the spring Take off the other end by the same way then you can easily take of...

Page 11: ...the screws Loosen the screws from fixed plate of idle arm with a screwdriver figure 2 5 2 Step 2 Disconnect the connector of the Motor that is connected to the Scan Board Then take off the Motor figur...

Page 12: ...g out the E Ring please be careful not to let it gone How to replace the Scan board figure 2 7 1 Step 1 Before gentle pull up the scan board from the slot on the button case disconnect the cable of FF...

Page 13: ...2 8 2 Step 2 Dissolve the green seal on the screws on the scan board before you loosen them figure 2 8 3 Step 3 Disconnect the connector of Inverter then you can take off the CCD Board Notice To Insta...

Page 14: ...bend the FFC Cable and result system failure figure 2 9 2 Step 2 Pull out another end of the FFC Cable which is attached to the CCD Board figure 2 9 3 Step 3 When installing the FFC Cable ensure that...

Page 15: ...amp figure 2 10 1 Step 1 Disconnect the CCD Connector that is attached to the CCD Board Loosen the screw then you can take off the Inverter Disconnect the Lamp Connector that is attached to the Invert...

Page 16: ...1 Loosen the 2 pcs screws of module cover with a screwdriver figure2 11 2 Step 2 Exert to push forward then you can take apart the module cover figure 2 11 3 Step 3 You can see module cover module fi...

Page 17: ...take out the mirror fix clips by tweezers figure 2 11 7 figure 2 11 8 Reflection side Non reflection side Step 7 When installing Mirrors use one hand to insert the mirror into the position that it bel...

Page 18: ...1 Step 1 Need to loosen the 2 pcs screws then you can open the lens cover figure2 12 2 Step 2 Loosen the 2 pcs screws of lens cover with a screwdriver figure 2 12 3 Step 3 You can replace or adjust l...

Page 19: ...o o A Ad dj ju us st t C CC CD D R Re es so ol lu ut ti io on n a an nd d P Pi ix xe el ls s A Ad dj ju us st tm me en nt t F Fl lo ow ws s z Operation Flow Start Module Installation Preparation Scann...

Page 20: ...o of f F Fa ac ci il li it ti ie es s a an nd d T To oo ol ls s figure 3 1 1 Facilities 1 Computer 2 CCD Adjustment Software figure 3 1 2 Tools 1 Module Horizontal Resolution 2 600dpi 1200dpi 2 Screw...

Page 21: ...Pr ro oc ce ed du ur re es s How to Adjust the Lens Resolution figure 3 2 1 Step 1 1 Connecting the scanner to the computer And activating the adjustment program according to the model you want to rep...

Page 22: ...dule Horizontal Resolution Adjustment tool 2 Loosen the screws then adjust lens resolution of the front and rear use the tweezers figure 3 2 4 Step 3 1 Slightly adjust the position of lens till the wa...

Page 23: ...you may solidly fasten the screws Notice A The Scanner Center value for the Module Horizontal Resolution Adjustment tool is between 10 to 10 B The CCD points value for the Module Horizontal Resolutio...

Page 24: ...rder to avoid static electricity 2 CCD sensor is the most important component on the CCD Board hence CCD sensor must be covered by a protecting sheet shown as below when mailing it in order to prevent...

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