English
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11. There is an error message on screen that shows “hardware error!
"
a. The driver is incorrect in installation, please install the driver again.
12. When watching TV, the video is not smooth when I am using the remote
controller.
a. Because USB has bandwidth restriction, when you are broadcasting the TV
program and using remote controller at the same time, the data transfer will be
influenced and interrupted.
13. How can I find out the terrestrial TV signal coverage in the area I live?
a. If you want to know whether you can watch free-to-air terrestrial digital TV in
your location, you can go to the web site below to get the information.
http://www.dvo.org.tw/e-wave/cts/search.asp
(For other area than Taiwan, please check the web site accordingly.)
14. Why the free-to-air terrestrial TV signal bad?
How to solve it?
a. There are a lot of reasons for this issue. For example, there is no broadcasting
station in your residence area, there is a building or mountain that blocks the
signal etc.. Check the web site of Digital Information Industry of the Economic
department first. You can watch the information of the free-to-air terrestrial TV
station in your location. Second, if the signal is blocked by a building or
mountain, you need to consider using an external outdoor antenna for the
antenna enclosed is a small-scale indoor reception antenna. It is an antenna
considered by general environment. For special environment, and the fact that
the signal is bad, you might need to use an external outdoor antenna. So we
advise you to purchase an outdoor UHF (Ultra High Frequency) antenna so
you can get better quality to receive the digital TV program.
