Warranty
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Gentleman's Brand's unconditionally and directly guarantees, for a period of one
year from the original purchase date, that the Double Agent, Espionage and included
wall adapter and USB charger will be free from manufacturing defects. If, during this
period, these parts fail to function properly during normal use, they will be repaired or
replaced by Gentleman's Brand at no charge except shipping and handling. Customers
are limited to 2 warranty claims within a one year period. Proof of purchase is required
with all warranty claims.
Cartridges and other accessories are not covered under any warranty but are guaranteed
against DOA(dead on arrival) only. For this reason we insist that our customers very
carefully follow the priming, filling and use instructions provided in this booklet.
Claims for non-functioning cartridges must be initiated within 14 days of receipt of
product.
If you are outside the warranty period we may be offering refurbished products,
trade-ins, and other incentives. For more information visit:
www.GentlemansVapes.com/Warranty