MODEL 8800 SERIES GEONET WIRELESS DATA HOSTING SYSTEM
| TROUBLESHOOTING |
33
APPENDIX D.
TROUBLESHOOTING
Listed below are a few commonly experienced problems and remedial action.
These topics are also covered in the
Troubleshooting GeoNet Networks
,
Agent Software Tutorial
, and in the
GeoNet Troubleshooting Guide
, all of
which are available at
GEOKON
’s website,
https://www.geokon.com
. Contact
GEOKON
if additional assistance is needed.
SYMPTOM: UNIT WILL NOT RESPOND TO COMMUNICATIONS
□
Wrong connection type, or incorrect address specified in Agent software.
□
The batteries may be improperly installed. Check their placement.
□
The batteries inside the unit may be dead. Replace the batteries.
SYMPTOM: DATA PRESENT (E.G., BATTERY/SIGNAL STRENGTH) BUT
NO VW GAUGE DATA AVAILABLE
□
Verify that the gauge leads are wired correctly inside the logger. Refer to the
gauge manual for wiring information, or to Section 3.5.1.
□
Check the gauge for proper operation with an independent readout, such as
a GK-404, GK-405, or GK-406. Gauge operation can also be checked by
using an ohmmeter to measure the resistance between the VW gauge leads.
Very high (megohms) or infinite resistance may indicate cable damage; very
low resistance (<20
Ω
) may indicate a short between conductors.
□
For long cables, add cable resistance of 14.7
Ω
per 1000 ft (48.5
Ω
per km) at
20 °C. Multiply this factor by two to account for both directions.
SYMPTOM: VW GAUGE READING IS UNSTABLE
□
Move any sources of electrical noise away from the transducer cable, such
as generators, motors, arc welding equipment, high voltage lines, etc.
SYMPTOM: THERMISTOR DISPLAY SHOWS -273.15 DEGREES C°
□
This indicates an open circuit to thermistor leads. Verify that the thermistor
leads are properly connected inside the logger. For wiring information, refer
to Section 3.5.1, or to the gauge manual for wiring information.
□
Check the thermistor for proper operation by using an ohmmeter to
measure the resistance between the thermistor leads. Resistance should be
between 10K
Ω
and 2.4K
Ω
when the ambient temperature is between 0 and
+30 °C. Appendix C details the resistance versus temperature relationship.
Very high or infinite resistance may indicate cable damage, very low
resistance may indicate a short between conductors.
SYMPTOM: LOGGER HAS WEAK COMMUNICATION
□
If the signal is consistently weak (indicated by red and green LEDs
illuminated at the same time) but not intermittently red, proceed with the
installation. If the signal is frequently lost (red flash) it will be necessary to
improve it. Try to get the logger as high as possible, with plenty of clear
space around the antenna. Extending the sensor cable may enable moving
the logger to a better location. If the signal does not improve, a higher gain
directional antenna may be necessary. Contact
GEOKON
for assistance.
