Premium 1.56DOF/1.5HF6DOF Device Guide
B-1
Appendi
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Appendix: Customer Support
Warning
DO NOT OPEN THE DEVICE. Attempting to open or repair the
device by anyone other than a certified authorized service center voids the
manufacturer warranty and hardware maintenance contract. There are no
serviceable components in the Phantom Premium device or power supply. You
must return the device for servicing.
If you encounter any difficulties within your warranty period, you can obtain Technical
Support through the three channels listed below. If you are out of warranty and do not
have active maintenance, Technical Support is limited.
•
If you purchased your Phantom Premium device from a distributor, please contact
them first.
•
Customer Support can be reached via e-mail at SensableSupport@geomagic.com.
•
Customer Support can also be reached via telephone:
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In the United States: 1-888-736-7225
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Outside the United States: +1-781-939-7444
Summary of Contents for Geomagic Phantom Premium 1.56DOF
Page 1: ...Premium 1 56DOF 1 5HF6DOF Device Guide ...
Page 4: ...Premium 1 56DOF 1 5HF6DOF Device Guide ...
Page 6: ...ii Premium 1 56DOF 1 5HF6DOF Device Guide PREFACE ...
Page 20: ...A 2 Premium 1 56DOF 1 5HF6DOF Device Guide APPENDIX TROUBLESHOOTING ...
Page 22: ...B 2 Premium 1 56DOF 1 5HF6DOF Device Guide APPENDIX CUSTOMER SUPPORT ...
Page 28: ...D 4 Premium 1 56DOF 1 5HF6DOF Device Guide APPENDIX MAXIMIZING POSITIONING ACCURACY ...
Page 30: ...E 2 Premium 1 56DOF 1 5HF6DOF Device Guide APPENDIX CONFIGURING MULTIPLE DEVICES ...
Page 34: ...F 4 Premium 1 56DOF 1 5HF6DOF Device Guide APPENDIX INSTALLING REMOVING THE ENCODER GIMBAL ...
Page 36: ...G 2 Premium 1 56DOF 1 5HF6DOF Device Guide APPENDIX POWER SPECIFICATIONS ...
Page 40: ...H 4 Premium 1 56DOF 1 5HF6DOF Device Guide APPENDIX WORKING WITH PINCH END EFFECTORS ...
Page 42: ...I 2 Premium 1 56DOF 1 5HF6DOF Device Guide APPENDIX DEVICE SPECIFICATIONS ...