Please be aware that due to differences in vehicle manufacturers, the actual engine
information available in your vehicles may vary. Geotab is consistently expanding the
number of supported vehicles and features and regularly distributes firmware updates as
necessary.
Note: If when installing your Geotab GO Device you experience issues such as power loss, the
vehicle stalls or engine lights are displayed you may have an incompatible vehicle. Please remove
the Geotab GO Device and contact your authorized Geotab reseller.
Understanding your vehicle
Authorized Geotab resellers have access to a proprietary tool which is used to
automatically discover the available engine information for your vehicle. This is done
by providing Geotab your vehicle identification number which is usually located on your
dashboard.
In order to determine whether a vehicle is driving, stationary or turned off, the system
uses patented technology to examine vehicle battery voltage, movement by use of
accelerometer, GPS location and available engine status information. This allows the
system to be used in vehicles that do not include an engine bus, in new electric or hybrid
vehicles, commercial vans and large trucks.
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