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Troubleshooting
Printing Troubleshooting
This table contains various symptoms, causes, and solutions
for possible print quality problems.
Symptom
Cause
Solution
Plotter appears to be
printing but media is
blank
Tape covering
nozzles of ink jet
cartridge (Infinity 45)
was not removed
Tape covering
nozzles of Infinity 85
print head cartridge
was not removed
Infinity 45 Ink jet
cartridge is out of ink
Infinity 85 bulk ink
cartridge is out of ink
Temporarily remove
ink jet cartridge and
remove/discard tape
Temporarily remove
print head cartridge
and remove/discard
tape
Install new ink jet
cartridge
Install new bulk ink
cartridge
Print is faded
Infinity 45 Ink jet
cartridge is low on ink
Infinity 85 print head
cartridge is low on ink
Infinity 45 ink jet
cartridge is clogged
Infinity 85 print head
cartridge is clogged
Install new ink jet
cartridge
Install new bulk ink
cartridge
Remove ink jet
cartridge and clean it
with a clean, lint-free
cloth moistened with
de-ionized water
Remove print head
cartridge and clean it
with a clean, lint-free
cloth moistened with
de-ionized water