P.23
P.22
Specifications are subject to change without notice. Please consult www.germanpool.com for the most up-to-date version.
If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail
Troubleshooting
Problem
Possible causes
Suggested solution
Digital LED does not light
up
Power plug is not connected or not
properly connected
Connect the power plug properly
Power failure
Contact the power authority to check
all power plugs
“Disinfect” or “Heat”
function fails to start
The door is not tightly closed
Close the door tightly
UV tube does not light up
during sterilization
UV tube is loose
Contact customer service or service
dealer
Defective UV tube
Defective amperite
Control panel failure
Infrared tube fails during
drying
Damage to Infrared tube
Contact customer service or service
dealer
Malfunction of drying mechanism or
damages to parts
Malfunction of control panel
Utensil temperature too
high after drying
Damage to temperature control
Contact customer service or service
dealer
Door can be opened while
in operation
Door lock is misaligned or loose
Contact customer service or service
dealer
Door lock failure
Malfunction of door lock circuitry
Control panel failure
Strong smell of ozone
Door sealing strip distortion or aging
Contact customer service or service
dealer
Turn off the Sterilizer immediately
Turn on ventilation and open windows
保用條款
此保用提供德國寶產品之機件在正常使用下壹年保用
(自購買日起計算)。
Warranty Terms & Conditions
Under normal operations, the product will gurantee a 1-year full
warranty provided by German Pool (effective from the date of
purchase).
1. Customer who fails to present original purchase invoice will
not be eligible for free warranty service.
2. Customer should always follow the operating
instructions. This warranty does not apply to:
- labour costs for on-site installation, check-up, repair,
replacement of parts and other transportation costs;
- damages caused by accidents of any kind (including
material transfer and others);
- operating failures resulting from applying incorrect voltage,
improper usage, and unauthorized installations
or repairs.
3. This warranty is invalid if:
- the purchase invoice is modified by an unauthorized party;
- the product is used for any commercial or industrial purposes;
- the product is repaired or modified by unauthorized
personnel, or unauthorized parts are installed;
- the serial number is modified, damaged or removed from
the product.
4. German Pool will, at its discretion, repair or replace any
defective part.
5. This warranty will be void if there is any transfer of
ownership from the original purchaser.
1. 未能出示購買發票正本者，將不獲免費維修服務。
2. 用戶應依照說明書的指示操作。本保用並不包括﹕
- 上門安裝、檢驗、維修或更換零件之人工以及
一切運輸費用﹔
- 因天然與人為意外造成的損壞 (包括運輸及其他)﹔
- 電源接合不當、不依說明書而錯誤或疏忽使用本
機所引致之損壞。
3. 於下列情況下，用戶之保用資格將被取消﹕
- 購買發票有任何非認可之刪改；
- 產品被用作商業或工業用途；
- 產品經非認可之技術人員改裝或加裝任何配件；
- 機身編號被擅自塗改、破壞或刪除。
4. 總代理有權選擇維修或更換配件或其損壞部份。
5. 產品一經被轉讓，其保用即被視作無效。
機身號碼
Serial No. :
購買商號
Purchased From :
發票號碼
Invoice No. :
購買日期
Purchase Date :
型號
Model No. :
另請填妥以下表格並與正本發票一併保存，以便維修時核對資料。用戶提供之所有資料必須正確無誤，否則免費保用將會無效。
Please fill out the form below. This information and the original
purchase invoice will be required for any repairs. Warranty will be
invalidated if information provided is found to be inaccurate.
此 保 用 只 適 用 於 香 港 及 澳 門
This warranty is valid only in Hong Kong and Macau
DSR-409BK
客戶服務及維修中心
Customer Service & Repair Centre
Hong Kong
10/F, Kowloon Godown
1-3 Kai Hing Road, Kowloon Bay,
Kowloon, Hong Kong
Tel
: +852 2333 6249
Fax
: +852 2356 9798
Email : repairs@germanpool.com
Macau
3/F, Edificio Industrial Pou Fung,
145 Rua de Francisco Xavier Pereira,
Macau
Tel
: +853 2875 2699
Fax
: +853 2875 2661
香港
九龍灣啟興道1-3號
九龍貨倉10樓
電話：
+852 2333 6249
傳真：
+852 2356 9798
電郵：
repairs@germanpool.com
澳門
澳門俾利喇街145號
寶豐工業大廈3樓
電話：
+853 2875 2699
傳真：
+853 2875 2661
*
貴戶須在購機十天內，以下列其中一種方式向本公司
登記資料，保用手續方正式生效﹕
1)
填妥本公司網頁內之
保用登記表格
www.germanpool.com/
warranty
2)
填妥保用登記卡，
郵寄至本公司。
* This warranty is not valid until customer registration information
is received by our Service Centre within 10 days of purchase
via one of the following means:
1) Visit our website and register
online:
www.germanpool.com/
warranty
2)
Complete all the fields on the
attached Warranty Card and
mail it back to our Customer
Service Centre.
DSR-409SV
Summary of Contents for DSR-409BK
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