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Troubleshooting
To save time and money, please check the following items before asking
our Repairs And Customer Service Representative for consultation:
Phenomenon
Air conditioner is
not working at all
Is power fail?
Is it unplugged?
Is power fuse or power switch off?
Is voltage higher than 253V or lower than 198V?
Is “SET TIME” in effect?
Off
Cooling capacity is
not good
Is the air inlet or outlet blocked?
Is there any other heat sources in the room?
Is the air filter very dirty?
Is indoor fan speed set at “LOW”?
Is “SET TEMP.” set at an appropriate level?
The unit is noisy during
operation
Water flowing noise: this is the sound of Freon
flowing inside the unit
Shower noise: this is the sound of the
dehumidifying water being processed
inside the unit
It seems that water is leaking from the unit
Condensation occurs when the air flowing from the
unit heats up by warm air in the room
Air conditioner does not operate for about
3 minutes after restart
This is designed to protect the mechanism
Wait for about 3 minutes and the operation
should begin
No Cooling
Immediately stop all operations, unplug the unit and contact our
Repairs and Customer Service Department in the following situations:
Operation starts and stop abnormally
Power fuse or power switch breaks often
Accidentally splash water or liquids into air conditioner
Electrical cords get very hot or the cover damaged
Other strange conditions
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