P.50
P.51
Before contacting the Assistance Service:
•
Check whether it is possible to rectify the problem by referring to the “Troubleshooting” guide.
•
Restart the appliance to check whether the problem has been resolved. If the problem still exists,
disconnect the appliance from the mains electricity supply and repeat the operation after one hour.
•
If the appliance is not working properly or not working at all, before calling the Customer Service &
Repair Centre check that:
•
The plug is inserted properly in the mains socket.
•
The mains supply is working.
•
The temperature is set correctly.
•
The doors close properly.
•
The power supply voltage corresponds to that of the appliance (± 6%).
•
If the problem still exists, call the Customer Service & Repair Centre.
Inform the Customer Service & Repair Centre of:
•
The type of malfunction
•
The appliance model
•
The serial number
Troubleshooting
保用條款
此保用提供德國寶產品之機件在正常使用下壹年保用
(自購買日起計算)。
Warranty Terms & Conditions
Under normal operations, the product will receive a 1-year full
warranty provided by German Pool (effective starting from the
date of purchase).
1. Customer who fails to present original purchase invoice will
be disqualified for free warranty.
2. Customer should always follow the operating
instructions. This warranty does not apply to:
- labour costs for on-site installation, check-up, repair,
replacement of parts and other transportation costs;
- damages caused by accidents of any kind (including
transport and others);
- operating failures resulted from incorrect voltage,
improper operations and unauthorized installations
or repairs.
3. This warranty is invalid if:
- purchase invoice is modified by unauthorized party;
- product is used for any commercial or industrial applications;
- product is repaired or modified by unauthorized
personnel, or unauthorized parts are installed;
- serial number is modified, damaged or removed from
the product.
4. German Pool will, in its discretion, repair or replace any
defective part.
5. This warranty will be void if there is any transfer of
ownership from the original purchaser.
1. 未能出示購買發票正本者，將不獲免費維修服務。
2. 用戶應依照說明書的指示操作。本保用並不包括﹕
- 上門安裝、檢驗、維修或更換零件之人工以及
一切運輸費用﹔
- 因天然與人為意外造成的損壞 (包括運輸及其他)﹔
- 電源接合不當、不依說明書而錯誤或疏忽使用本
機所引致之損壞。
3. 於下列情況下，用戶之保用資格將被取消﹕
- 購買發票有任何非認可之刪改；
- 產品被用作商業或工業用途；
- 產品經非認可之技術人員改裝或加裝任何配件；
- 機身編號被擅自塗改、破壞或刪除。
4. 總代理有權選擇維修或更換配件或其損壞部份。
5. 產品一經被轉讓，其保用即被視作無效。
機身號碼
Serial No. :
購買商號
Purchased From :
發票號碼
Invoice No. :
購買日期
Purchase Date :
型號
Model No. :
另請填妥以下表格並與正本發票一併保存，以便維修時核對資料。用戶提供之所有資料必須正確無誤，否則免費保用將會無效。
Please fill out the form below. This information and the original
purchase invoice will be required for any repairs. Warranty will be
invalid if information provided is found to be inaccurate.
REF-265
客戶服務及維修中心
Customer Service & Repair Centre
Hong Kong
8/F, China Travel (Cargo), Logistics Centre, 1 Cheong Tung Road
Hung Hom, Kowloon, Hong Kong
Tel : +852 2333 6249 Fax : +852 2356 9798
Email : repairs@germanpool.com
Macau
Alameda Dr. Carlos D'Assumpcao No. 263, Edif. China Civil Plaza,
15 Andar, I. Macau
Tel : +853 2875 2699 Fax : +853 2875 2661
Email : repairs@germanpool.com
China
China Customer Service Hotline : +86 400 830 3838
Fax : +86 0757 2336 0284
Email : repairs@germanpool.com.cn
香港
香港九龍紅磡暢通道
1
號中旅貨運物流中心
8
樓
電話：
+852 2333 6249
傳真：
+852 2356 9798
電郵：
repairs@germanpool.com
中國
全國服務熱線：
+86 400 830 3838
傳真：
+86 0757 2336 0284
電郵：
repairs@germanpool.com.cn
澳門
澳門宋玉生廣場263號中土大廈15樓I座
電話：
+853 2875 2699
傳真：
+853 2875 2661
電郵：
repairs@germanpool.com
*
貴戶須在購機十天內，以下列其中一種方式向本公司
登記資料，保用手續方正式生效﹕
1)
填妥本公司網頁內之
保用登記表格
www.germanpool.com/
warranty
2)
填妥保用登記卡，
郵寄至本公司。
* This warranty is not valid until Customer registration information
is received by our Service Centre within 10 days of purchase
via one of the following methods:
1) Visit our website and register
online:
www.germanpool.com/
warranty
2)
Complete all fields on the
attached Warranty Card and
mail it back to our Customer
Service Centre.
