Troubleshooting 8-6
ExpressCard Problems
The ExpressCard does not work.
z
Make sure that the ExpressCard is correctly seated.
z
If the card requires an IRQ (Interrupt ReQuest), make sure that there
is one available.
The ExpressCard stops communicating properly.
z
The application may have been reset when the computer is turned off
or in Sleep mode. Exit and restart the application.
Hardware Device Problems
The computer does not recognize a newly installed device.
z
The device may not be correctly configured in the BIOS Setup
program. Run the BIOS Setup program to identify the new type.
z
Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
z
Make sure if the device needs any jumper or switch settings. (Refer to
the documentation that came with the device.)
z
Check the cables or power cords for correct connections.
z
For an external device that has its own power switch, make sure that
the power is turned on.
Hard Disk Drive Problems
The hard disk drive error message appears on the screen.
z
The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.
z
The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s
Disk Defragmenter
to defragment the files.