Troubleshooting 8-10
z
Make sure that the telephone line is properly connected.
z
Make sure that the COM port in the communication software is
correctly set.
z
Turn off power management.
Optical Drive Problems
The optical drive cannot read a disc.
z
Make sure that the disc is correctly seated in the tray, with the label
facing up.
z
Make sure that the disc is not dirty. Clean the disc with a disc cleaning
kit, available in most computer stores.
z
Make sure that the optical drive driver is installed correctly.
z
Make sure that the computer supports the disc or the files contained.
You cannot eject a disc.
z
The disc is not properly seated in the drive. Manually release the disc
following the method described next:
1.
Turn off the computer.
2.
Insert a small rod, such as a straightened paperclip, into the
drive’s manual eject hole and push firmly to release the tray.
