Gevi GECMD627BK-U, Instruction Manual

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8. TROUBLESHOOTING

1. There is much water in the 

drip tray ⓮.

2. When the water tank ⓰ is 

pulled up after use, it is nor-

mal that there will be water 

left on the desk.

3. The sealing ring of the wa-

ter inlet hole of the machine 

base is deformed.

4. Malfunction of the coffee 

maker.

1. No proper clean after cle-

aning the mineral deposits.

2. Coffee powder is stored in 

a hot and humid place for a 

long time. The coffee powder 

turns bad.

Please contact with the aut-

horized service facility for 

assistance.

Please contact with the aut-

horized service facility for 

assistance.

Clean the coffee maker per 

the instructions “BEFORE 

FIRST USE OR A LONG TIME 

NOT USE ” for several times.

Keep the unused coffee 

powder in a cool, dry place.

After opening a package of 

coffee powder, reseal it tightly 

and store it in a refrigerator to 

maintain its freshness.

Water leaks from 

the bottom of 

coffee maker.

Acid (vinegar) 

taste exists in 

Espresso cof-

fee.

As the water outlet at the b-

ottom of the water tank ⓰ 

is a movable part and it is 

Not leaking. If there is water 

left on the water outlet at 

the bottom of the water tank 

⓰, please clean all the water 

around the water outlet with 

a dry rag before put the water 

tank ⓰ on the back of coffee 

maker again.

Please clean the drip tray ⓮.

Problem

Possible Cause

Solution

The power outlet is not 

plugged well.

The coffee maker 

cannot work.

Plug the power cord into a 

wall outlet correctly, if the 

appliance still does not work, 

please contact with the aut-

horized service facility for 

assistance.

The hole of the froth nozzle 

is blocked.

1. The heating indicator ❸ is 

not illuminated.

No steam comes 

out when make 

milk froth.

Can't make milk 

froth.

The coffee maker 

make weak coffee

Use a cleaning pin to insert 

the hole of the froth nozzle 

to clean and unblock the 

steam pipeline.

Only after the heating indi-

cator ❸  is illuminated, the 

steam can be used to froth.

2. The temperature of the 

milk is inappropriate.

The milk temperature is 

about 41-45℉.

6. There is some dirt inside 

the steam wand ⓫  .

1.The coffee bean is inappro-

priate.

Use blend coffee bean.

2. The grounds particle size 

is coarse.

Use fine grounds.

Clean the Steam wand ⓫ 

immediately after use every 

time with wet sponge.

4. The quantity of milk is 

inappropriate.

Use 100mL milk for each 

frothing.

5. The size of pitcher is inap-

propriate.

Using correct size pitcher.

3. Use skim milk.

Use whole milk or semi-

skimmed milk.

Problem

Possible Cause

Solution