IQ lock AUT, EL / EL DL, EM / EM DL, C / C DL, M / M DL
40
What if?
5
What if?
X
You can remedy most of the problems and faults which occur in day-to-day operation yourself. The following
overview should help you with this. If you cannot find the reason for a problem or remedy it, please contact GEZE.
X
Never open the lock casing yourself!
à
Installation and maintenance work or repairs may only be carried out by the manufacturer and their author-
ised specialists.
à
Improper installation and maintenance work or repairs can lead to considerable risk for the user or the product
for which the manufacturer neither accepts liability nor provides a warranty.
Rod drive IQ AUT
Alarm/fault
Cause
Consequence
Remedial action
OVR_TEMP
Temperature at the motor
too high.
Poss. short-circuit at the
motor.
X
Return to GEZE Service.
Wh_L_ON
The Hall sensor at the locking
layout of the toothed wheel
cannot be activated.
The fault is only triggered
during retraction.
à
WH lock Hall sensor is
defective.
à
Toothed wheel is blocked.
X
Acknowledge fault and test
again.
If the fault occurs again:
X
Return to GEZE Service.
Wh_UL1_ON
The first Hall sensor at the
unlocking position of the
toothed wheel cannot be
activated.
The fault is only triggered
during electric unlocking.
à
The drive rod at the edge
of the door is blocked.
à
Toothed wheel is blocked.
à
The slider plate of the
strike box is blocked.
X
Unlock the passive leaf manually.
Check whether excessive force
must be used for unlocking.
X
Make sure that the drive rod is
not blocked.
Wh_UL2_ON
Bar_L_ON
The Hall sensor at the locked
position of the drive rod is
active in the unlocked state.
This fault is only triggered in
the unlocked state.
à
Attempted manipulation.
Some has tried to gener-
ate a locked signal.
à
The bar lock Hall sensor is
defective.
X
Check whether the door has
been manipulated.
X
Leave the voltage switched off
for 10 sec and then switch it
back on again.
Bar_UL_ON
The Hall sensor at the un-
locked position of the drive
rod cannot be activated
during unlocking.
This fault is only triggered
during electric unlocking.
à
Drive pin is defective
à
Drive rod is blocked.
à
Magnet of the drive rod
has failed.
X
Make sure that the drive rod is
not blocked.
X
Check the load on the drive rod
manually.
X
Acknowledge fault and test
again.
Wh_L_OFF
The Hall sensor at the locked
position of the toothed
wheel remains active during
unlocking.
This fault is only triggered
during electric unlocking.
Toothed wheel blocked.
X
Acknowledge fault and test
again.
If the fault occurs again:
X
Return to GEZE Service.
Wh_UL1_OFF
The Hall sensor at the locked
position of the toothed
wheel remains active during
retraction.
This fault is only triggered
during retraction.
Toothed wheel blocked.
X
Acknowledge fault and test
again.
If the fault occurs again:
X
Return to GEZE Service.
Wh_UL2_OFF
The Hall sensor at the locked
position of the toothed
wheel remains active during
retraction.
This fault is only triggered
during retraction.
Toothed wheel blocked.
X
Acknowledge fault and test
again.
If the fault occurs again:
X
Return to GEZE Service.
