4.
If you can’t download data from GS2000 to your computer (USB type)
See all advices in “3. If you can’t download data from GS2000 to your
computer (RS232 type)”.
Make sure the driver is installed.
If you have installed the driver, once the base is connected with your
computer, go to [Control Panel]\ [System]\ [Hardware]\ [Device
Manager]\ [Ports (COM & LPT)] and see if “Prolific USB-to-Serial Comm
Port (COM number)” appears. “Prolific USB-to-Serial Comm Port (COM
number)” showing indicates the driver is installed correctly. However, if (1)
“Prolific USB-to-Serial Comm Port (COM number)” doesn’t appear (2)
“Prolific USB-to-Serial Comm Port (COM number)” appears with an
exclamation mark, or (3) it shows “USB Device” with an exclamation mark,
see “5. How do you remove the old driver and install the new driver (USB
type)” to remove and install the driver again.
The older driver may not be able to support the newer GS2000 base. If
“Promag USB232/422/485 (COM number)”appears under [Device
Manager]\ [Ports (COM & LPT)], it indicates the older driver is installed.
Contact GIGA-TMS for the latest driver. Then see “5. How do you remove
the old driver and install the new driver (USB type)”.
Make sure there are not Bluetooth devices installed in your computer.
Make sure USB port of your computer is workable. Try to use different
USB port to connect the base with your computer or test USB port with
other USB devices.
Try the other base if you have more than one base.
5.
How do you remove the old driver and install the new driver (USB type)
For XP/2000/ME/98
(1)
Do not connect the base with your computer.
(2)
Double-click “RMUSB232.exe”. (Note: “RMUSB232.exe” and
“DRemover98_2k.exe” have to be put in the same folder.)
(3)
Restart your computer.
(4)
Double-click “Setup.exe”.
For Windows 7/Vista
(1)
Do not connect the base with your computer.
(2)
Login your computer with Administrator account.
(3)
Go to [Control Panel]\ [Add or Remove Programs] and remove
“PL-2303 Vista Driver Installer”.
(4)
Right-click “DRemover98_2k.exe” and click [Run as administrator].
(Note: “RMUSB232.exe” and “DRemover98_2k.exe” have to be put in
the same folder.) Do not restart your computer.
(5)
Right-click “RMUSB232.exe” and click [Run as administrator]. (Note:
“RMUSB232.exe” and “DRemover98_2k.exe” have to be put in the
same folder.)
