Appendix A:
Frequently Asked Questions (FAQ)
Q:
How do I check to see if the network card was installed properly?
A:
If the card was installed properly, it should be listed under device manager as:
DP83820
Gigabit Network Controller
. To get to device manager (For most Microsoft Windows
Operating Systems)
1.
Start
>
Settings
>
Control Panel
>
System
2. Go to ‘
Device Manager
’
3. Go to ‘
Network Adapters
’
4. Go to
“Proprieties”
Æ
device status should display
” This device is working properly”
To check and see if there is a WAN (Wide Area Network) connection going through the network:
* connect your network card to your Network. (Modem/Router/Switch)
(For
Windows 95
,
Windows 98, and Windows ME
)
1.
Start
>
Run
2. Type in ‘
winipcfg
’
3. Scroll down the list of network adapters and high-light the Gigabit Network card
4. If an IP address is listed (besides 169.xx.xx.xx) then it should be getting a connection
through your ISP (Internet Service Provider)
5. If the IP doesn’t seem to appear or wrong, then click on ‘Release’ and then ‘Renew’ after.
A new IP should be listed after the process is finished.
(For
Windows 2000 and up
)
1.
Start
>
Run
2. Type in
cmd
(or command)
3. A Dos Prompt Window should pop up
4. Type in ‘
ipconfig /all’
That should give you a status of your IP’s. If no IP’s were provided or listed, try to release and
renew your network adapter. To do so:
At the Dos Prompt:
1. Type:
ipconfig /release
(this should take a few moments and it releases your IP)
2. Type:
ipconfig /renew
(this should take a few moments and it refreshes your IP)
3.
To use the ping command in MS-DOS Prompt
Click on
Start
>
Run
type in
Command
and hit enter.
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