Gigalink GL-VP-620X, User Manual

Page 1: ...User Manual GL VP 620X Analog IP Gateway 4 or 8 FXS Ports http www giga link ru ...

Page 2: ... Calling Between Locations 9 4 GL VP 620X FEATURES 9 4 1 Software Features Overview 10 4 2 Hardware specification 11 5 BASIC OPERATIONS 12 5 1 Understanding GL VP 620x Voice Prompts 12 5 2 Placing A Phone Call 14 5 2 1 Phone or Extension Numbers 14 5 2 2 Direct IP Calls 14 5 3 Call Hold 15 5 4 Call Waiting 15 5 5 Call Transfer 15 5 6 3 Way Conferencing 16 5 7 Hunting Group 16 5 8 Iter port Calling...

Page 3: ... 6 Figure 3 Screenshot Of Super User Configuration Login Screen 29 7 7 Saving The Configuration Changes 42 7 8 Figure 4 Screen Shot Of Save Configuration Page 43 7 9 Rebooting From Remote 43 7 10 Figure 5 Screen Shot Of Rebooting Page 43 8 SOFTWARE UPGRADE 43 9 RESTORE FACTORY DEFAULT SETTINGS 44 10 TECHNICAL SUPPORT CONTACT 45 ...

Page 4: ...uality rich feature functionality strong security protection and good manageability It is auto configurable remotely manageable and scalable The GL VP 620x features 4 or 8 port FXS interface for analog telephones dual 10M 100Mbps network ports with integrated router PSTN life line in case of power failure In addition it supports the option of 2 SIP Server profiles caller ID for various countries r...

Page 5: ...20x package 2 1 Equipment Packaging Unpack and check all accessories The GL VP 620x package contains One GL VP 620x VoIP adapter One universal power supply One Ethernet cable 2 2 Connect The GL VP 620x Managing the GL VP 620x gateway and connecting the unit to the VoIP network is very simple Follow these four 4 steps to connect your GL VP 620x gateway to the Internet and access the unit s configur...

Page 6: ...he internal LAN network or router PSTN Line 1 port RESET Factory Reset button Press for 8 seconds to reset factory default settings DC 9V 2A Power adapter connection FXS1 FXS8 FXS port to be connected to analog phones fax machines Once the GL VP 620x is turned on and configured the front display panel indicates the status of the unit 2 4 Figure 2 Diagram Of GL VP 620x Display Panel TABLE 2 Definit...

Page 7: ...n the back panel Busy ON Solid Green Available OFF Slow blinking FXS LEDs indicates Voice Mail for that port NOTE Flast blinking of RUN WAN LED together indicates a firmware upgrade or provisioning state LEDs POWER and WAN are ON and READY blinking when device is up and running and successfully registered to the SIP Server 3 APPLICATION DESCRIPTION There are two scenarios where the GL VP 620x seri...

Page 8: ...GL VP 620x User Manual Copyright 2009 2011 GigaLink Page 8 of 45 3 1 Examples Of GL VP 620x Configurations 3 1 1 Application One GL VP 620x FXS Gateway Configuration PBX Scenario VoIP ...

Page 9: ...th leading IP PBXs SoftSwitches and SIP platforms The GL VP 620x FXS series is auto configurable remotely manageable and scalable There are two FXS models the GL VP 620x 6004 and GL VP 620x 6008 each offering superb voice quality traditional telephony functionality easy deployment and 4 or 8 FXS ports respectively Each model features flexible dialing plans PSTN failover integrated call routing to ...

Page 10: ...2 profiles FXS RJ 11 Network Interface Two 2 10M 100 Mbps RJ 45 LED Indicators Power and Line LEDs Voice over Packet Capabilities Voice Activity Detection VAD with CNG comfort noise generation and PLC packet loss concealment AEC with NLP Packetized Voice Protocol Unit supports RTP RTCP and AAL2 protocol G 168 compliant Echo Cancellation Dynamic Jitter Buffer Modem detection auto switch to G 711 PS...

Page 11: ...60 Hz Mounting Rack mount Wall mount Desktop Short and long haul REN3 Up to150 ft on 24 AWG line Caller ID Bellcore Type 1 2 ETSI BT NTT and DTMF based CID Polarity Reversal Wink Yes EMC EN55022 EN55024 and FCC part15 Class B Safety UL 4 2 Hardware specification The hardware specifications of the GL VP 620x FXS series are detailed in Table 4 TABLE 4 Hardware Specification Of GL VP 620x Ports 4 or ...

Page 12: ...in menu Enter 01 05 07 10 17 47 86 or 99 Menu option 01 DHCP Mode PPPoE Mode or Static IP Mode Enter 9 to toggle the selection If user selects Static IP Mode user need configure all the IP address information through menu 02 to 05 If user selects Dynamic IP Mode the device will retrieve all IP address information from DHCP server automatically when user reboots the device 02 IP Address IP address ...

Page 13: ...irmware upgrade mode Enter 9 to rotate among the following three options 1 always check 2 check when pre suffix changes 3 never upgrade 47 Direct IP Calling Enter the target IP address to make a direct IP call after dial tone See Make a Direct IP Call Invalid Entry Automatically returns to Main Menu Five Success Tips when using the Voice Prompt 1 shifts down to the next menu option 2 returns to th...

Page 14: ...ect IP Call 1 Both GL VP 620x and other VoIP Device have public IP addresses or 2 Both GL VP 620x and other VoIP Device are on the same LAN using private IP addresses or 3 Both GL VP 620x and other VoIP Device can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ GL VP 620x supports two ways to make Direct IP Calling Using IVR 1 Pick up the an...

Page 15: ...ll and current call by pressing the flash button First call is placed on hold Press the flash button to toggle between two active calls 5 5 Call Transfer Blind Transfer Assume that call Caller A and B are in conversation A wants to Blind Transfer B to C 3 Caller A presses FLASH on the analog phone to hear the dial tone 4 Caller A dials 87 then dials caller C s number and then or wait for 4 seconds...

Page 16: ...ess flash to resume call with Caller B NOTE When Attended Transfer fails and A hangs up the GL VP 620x will ring back user A to remind A that B is still on the call A can pick up the phone to resume conversation with B 5 6 3 Way Conferencing The GL VP 620x supports Bellcore style 3 way Conference Instructions for 3 way conference Assuming that call party A and B are in conversation A GL VP 620x wa...

Page 17: ...e now active members of the hunting group associated with port 1 This configuration will route all calls directed to FXS port 1 to ports 2 3 and or 4 in round robin fashion respectively if port 1 is busy You can configure the ring timeout on the Profile page Example configuration of a multiple hunt group FXS Port 1 SIP UserID and Authenticate ID entered Hunting group set to Active FXS Port 2 SIP U...

Page 18: ...ay ports when the gateway will be used as standalone unit without any SIP server This feature will also be applicable when the gateway is used in mode Hunting Groups and will be registered to SIP server only with one master number In such cases users still will be able to make inter port calls by using the IVR feature For example the user connected to port 1 can reach the user connected to port 3 ...

Page 19: ... phone will dial the last incoming phone number received 70 Disable Call Waiting Per Call 71 Enable Call Waiting Per Call 72 Unconditional Call Forward Dial 72 and then the forwarding number followed by Wait for dial tone and hang up dial tone indicates successful forward 73 Cancel Unconditional Call Forward Dial 73 and wait for dial tone then hang up 74 Enable Paging Call Dial 74 and then the des...

Page 20: ...620x to use DHCP STATIC IP MODE Select voice menu option 01 to enable GL VP 620x to use STATIC IP mode then use option 02 03 04 05 to set up IP address Subnet Mask Gateway and DNS server respectively FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server CONFIGURATION SERVER IP ADDRESS Select voice menu option 14 to configure the IP address of the...

Page 21: ...LAN port 1 Directly connect a computer to the LAN port 2 Open a command window on the computer 3 Type in ipconfig release the IP address etc becomes 0 4 Type in ipconfig renew the computer gets an IP address in 192 168 22 x segment by default 5 Open a web browser type in the default gateway IP address http 192 168 22 1 You will see the login page of the device From the WAN port The WAN port HTML c...

Page 22: ...ile 2 and FXS Ports on the top of the screen after login To open each page click on the tab 2 Click on Profile 1 to enter your SIP Server SIP Proxy Registrar information Enter the IP Address or FQDN of the Server under SIP Server and or Outbound Proxy 3 Click on FXS ports to enter the extensions or account information You will need to fill in the following information for each extension Once the e...

Page 23: ...s parameter to Yes or No whichever works Generally if you have multiple IP devices under the same network it should be set to Yes If using a Public IP address set this parameter to No 3 NAT Traversal under the Profile web pages Set this to Yes when gateway is behind firewall on a private network 7 3 2 DTMF Methods DTMF Settings are in Profile pages DTMF in audio DTMF via RTP RFC2833 DTMF via SIP I...

Page 24: ... settings can be set here Additional functions available to administrators are Super OPTIONS To set advanced network settings codec settings and XML configuration settings PROFILE X To configure each of the SIP accounts FXS PORTS To configure each of the FXS ports and Hunting Groups etc TABLE 7 Basic Settings Page Definitions BASIC OPTIONS SETTING Setting Options Meaning Web Port This is the devic...

Page 25: ...ult Router IP address DNS Server 1 primary DNS Server 2 secondary fields These fields are set to zero by default Cloned WAN MAC Addr Allow the user to set a specific MAC address Set in Hex format BASIC OPTIONS SETTING Setting Options Meaning Time Zone Controls how the date time is displayed according to the specified time zone Daylight Savings Time This parameter controls whether the displayed tim...

Page 26: ...GL VP 620x User Manual Copyright 2009 2011 GigaLink Page 26 of 45 ...

Page 27: ...is set in units of hours Default value is 120 hrs 5 Days The time IP address is assigned to the LAN clients DMZ IP Forward all WAN IP traffic to a specific IP address if no matching port is used by GL VP 620x or defined in port forwarding Port Map Forwards a matching TCP UDP port to a specific LAN IP address with a specific TCP UDP port End User Password This contains the password to access the We...

Page 28: ...AN IP address of GL VP 620x Product Model Contains the product model info Software Version Program This is the main software release Boot and Loader are not changed often System Up Time Shows system up time since the last reboot PPPoE Link Up Shows whether the PPPoE connection is running if connected to DSL modem NAT Shows type of NAT the GL VP 620x is connected to via its WAN port It is based on ...

Page 29: ...r configurations such as SIP configuration Codec selection NAT Traversal Setting and other miscellaneous configuration 7 5 Super User Configuration Log in to the Super User Configuration Page the same way as for the basic configuration page Log in using either of the following passwords admin or 123 7 6 Figure 3 Screenshot Of Super User Configuration Login Screen Super User configuration includes ...

Page 30: ... for layer 2 VLAN tag Default setting is blank STUN server is IP address or domain name of stun server keep alive interval This parameter specifies how often the GL VP 620x sends a blank UDP packet to the SIP server to keep the hole on the NAT open Default is 20 seconds Firmware Upgrade and Provisioning Default method is HTTP Firmware upgrade may take up to 10 minutes depending on network environm...

Page 31: ...l Select the GL VP 620x to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events 1 product model version on boot up INFO level 2 NAT related info INFO level 3 sent or received SIP message DEBUG level 4 SIP message summary INFO level 5 inbound and outbound calls INFO level 6 registration status change INFO level 7...

Page 32: ...P 620x to register to SIP servers of ITSP Download Device Configuration User can download configuration from the web page and save to configuration file Call Progress Tones Using these settings user can configure tone frequencies according to their preference By default they are set to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch s...

Page 33: ... 620x for firewall or NAT penetration in different network environments If symmetric NAT is detected STUN will not work and ONLY outbound proxy can correct the problem NAT Traversal This parameter defines whether the GL VP 620x NAT traversal mechanism is activated or not If activated by choosing Yes and a STUN server is also specified then the GL VP 620x performs according to the STUN client speci...

Page 34: ...t is No If set to Yes the SIP user s registration information is cleared on reboot Register Expiration Allows the user to specify the time frequency in minutes for the GL VP 620x to refresh its registration with the specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days Outgoing Call without Registration Default is No If set to Yes user...

Page 35: ...RFC2833 DTMF in audio Send DTMF as inband in audio DTMF via RFC2833 Default YES DTMF via SIP INFO Send DTMF via SIP INFO message Send Flash Event Default is No If set to yes flash will be sent as DTMF event Enable Call Features Default is Yes If Yes call features using star codes will be supported locally Off Hook Auto Dial Allows the user to configure a User ID or extension number to be automatic...

Page 36: ... The GL VP 620x supports up to 5 different Vocoder types including G 711 A U law G 726 Supports bit rates 16 24 32 and 40 G 723 1 G 729A B E and iLBC The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message The first Vocoder is entered by choosing the appropriate option in Choice 1 The last Vocoder is entered by choosing the appropria...

Page 37: ...x will use and save the maximum allowed value for the corresponding first vocoder choice The maximum value for PCM is 10 x10ms frames for G726 it is 20 x10ms frames for G723 it is 32 x30ms frames for G729 G728 64 x10ms and 64 x2 5ms frames respectively G723 Rate Defines the encoding rate for G 723 vocoder By default 6 3kbps rate is chosen iLBC Frame Size Sets the iLBC frame size in 20ms or 30ms iL...

Page 38: ... Caller ID is configured then the device will ONLY uses this ring tone when the incoming call is from the Caller ID System Ring Tone is used for all other calls When selected but no Caller ID is configured the selected ring tone will be used for all incoming calls Disable Call Waiting Default is No PROFILE PAGE DEFINITIONS Setting Options Meaning Disable Call Waiting Tone Default is No This is to ...

Page 39: ...umber Use as Dial Key Allows users to configure the key as the Send or Dial key If set to Yes will send the number In this case this key is essentially equivalent to the Dial key If set to No this key can be included as part of number Dial Plan Dial Plan Rules 1 Accept Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 a xx at least 2 digits number b xx at least 2 digits num...

Page 40: ... activate voice mail or other application provided by service provider In this case should be predefined inside dial plan feature and the Dial Plan should be x Subscribe for MWI Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically Send Anonymous If this parameter is set to Yes the From header along with Privacy and P_Asserted_Identity headers in outgoi...

Page 41: ...GL VP 620x User Manual Copyright 2009 2011 GigaLink Page 41 of 45 ...

Page 42: ...ent area Bellcore North America ETSI FSK France Germany Norway Taiwan UK CCA ETSI DTMF Finland Sweden DTMF Denmark Onhook Voltage Select the onhook voltage to suit different area or PBX Polarity Reversal Select Polarity Reversal to adapt some call charge billing system Default is No Hook Flash Timing Time period when the cradle is pressed Hook Flash to simulate FLASH To prevent unwanted activation...

Page 43: ...on menu The user can re login to the unit after waiting for about 30 seconds 7 10 Figure 5 Screen Shot Of Rebooting Page 8 SOFTWARE UPGRADE To upgrade software GL VP 620x can be configured with a TFTP server where the new code image is located The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address It is recommended to set the TFTP server address in either a p...

Page 44: ... if possible For those who do not have a local TFTP server Gigalink Co LTD provides a NAT friendly TFTP server on the public Internet for firmware upgrade Please check the Service section of Gigalink s Web site to obtain this TFTP server s IP address NOTES When Gigalink GL VP 620x boot up it will send TFTP or HTTP request to download configuration files there are two configuration files one is cfg...

Page 45: ...estored to factory settings IVR Command Reset default factory settings using the IVR Prompt Table 5 1 Dial for voice prompt 2 Enter 99 and wait for reset voice prompt 3 Enter 862584658050 NOTE 1 Factory Reset will be disabled if the Lock keypad update is set to Yes 2 Please be aware by default the GL VP 620x WAN side HTTP access is disabled After a factory reset the device s web configuration page...