38
Service (Customer Care)
A58H / USA EN / A31008-M2055-R301-1-6019 / appendix.fm / 30.06.2009
Ve
rs
ion 4,
29
.10.
2007
not intended, including but not limited to
failures or defects caused by misuse, abuse,
accidents, physical damage, abnormal oper-
ation, improper handling or storage,
neglect, alterations, unauthorized installa-
tion, removal or repairs, failure to follow
instructions, problems caused by the car-
rier's network coverage, exposure to fire,
water or excessive moisture or dampness,
floods, or extreme changes in climate or
temperature, acts of God, riots, acts of ter-
rorism, spills of food or liquids, viruses or
other software flaws introduced into the
Product or other acts which are not the fault
of Gigaset NAM and which the Product is not
specified to tolerate, including damage
caused by mishandling or blown fuses.
– Products which have had warranty stickers,
electronic serial number and/or serial
number label removed, altered, rendered
illegible or fraudulently applied to other
equipment.
– Signal reception problems (unless caused by
defect in material or workmanship in the
Product).
– Products operated outside published maxi-
mum ratings.
– Performance of the Products when used in
combination with other products or equip-
ment not manufactured, supplied or author-
ized by Gigaset NAM.
– Consumables (such as batteries and fuses).
– Payments for labor or service to representa-
tives or service centers not authorized to
perform product maintenance by Gigaset
NAM.
– Loss of data.
– Testing and examination discloses that the
alleged defect or malfunction in the Product
does not exist.
This warranty does not cover customer educa-
tion, instruction, installation or removal, set up
adjustments, problems related to service(s)
provided by a carrier or other service provider,
and/or signal reception problems. Gigaset NAM
shall not be responsible for software, firmware,
information, or memory data contained in,
stored on, or integrated with any Products
returned for repair, whether under warranty or
not. This warranty is valid only in the country in
which it is purchased (
i.e.
, the United States of
America or Canada respectively, but not both).
USE WITH ACCESSORIES NOT SUPPLIED BY
GIGASET NAM OR NOT OTHERWISE
EXPRESSLY AUTHORIZED BY GIGASET NAM
MAY VOID WARRANTY.
4. WARRANTY CLAIM PROCEDURE
All warranty claims must be made by notifying
Gigaset NAM prior to the expiration of the war-
ranty period. Gigaset NAM's obligation to pro-
vide warranty support shall not extend past the
end of the warranty period, except that any
product repaired or replaced during the war-
ranty period shall continue to be warranted for
the balance of such warranty period or thirty
(30) days, whichever is greater.
Support service will be provided for you by
accessing the toll free customer service num-
ber:
1-866-247-8758
5. LIMITATION OF WARRANTY
Gigaset NAM makes no warranty or representa-
tion that the software in the Products will meet
your requirements or will work in combination
with any hardware or applications software
products provided by third parties, that the
operation of the software will be uninterrupted
or error free, or that all defects in the software
products will be corrected.
6. LIMITATION ON REMEDIES; NO
CONSEQUENTIAL OR OTHER
DAMAGES
Your exclusive remedy for any breach of this
limited warranty is as set forth above. Except for
any refund elected by Gigaset NAM,
YOU ARE
NOT ENTITLED TO ANY DAMAGES, INCLUD-
ING BUT NOT LIMITED TO CONSEQUENTIAL
DAMAGES
, if the Product does not meet the
limited warranty , and, to the maximum extent
allowed by applicable law, even if any remedy
fails of its essential purpose. The terms below
("Exclusion of Incidental, Consequential and
Certain Other Damages") are also incorporated
into this limited warranty . Some states/jurisdic-
tions/provinces do not allow the exclusion or
limitation of incidental or consequential dam-
ages, so the above limitation or exclusion may
not apply to you. This limited warranty gives
you specific legal rights. You may have others
which vary from state/jurisdiction/province to
state/jurisdiction/province.
7. DISCLAIMER OF WARRANTIES
GIGASET NAM AND ITS SUPPLIERS PROVIDE THE
PRODUCT AND SUPPORT SERVICES (IF ANY) AS
IS AND WITH ALL FAULTS. THE LIMITED WAR-