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Gigaset C430H-C530H / HSG - IM1 en / A31008-M2552-R101-1-4N19 / appendix.fm / 6/19/13

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Customer Service & Assistance

Questions and answers

If you have any queries about the use of your telephone, suggested solutions are available on 
our web-site at 

 

www.gigaset.com/service 

¤

 

FAQ 

¤

 

First steps for troubleshooting. 

The table below also lists steps for troubleshooting.

The display is blank.

 

1. The handset is not activated.

¥

Hold down 

 

a

.

2. The battery is empty.

¥

Charge the battery or replace it (

¢

 page 5).

3. The key and display lock is activated.

¥

Hold down 

the hash key

 

#

.

"

No Base

"

 flashes on the display.

1. The handset is outside the range of the base.

¥

Move the handset closer to the base.

2. The base is not activated.

¥

Check the base power adapter.

3. The base's range is reduced because 

Maximum Range

 is deactivated.

¥

Activate 

Maximum Range

 (

¢

 page 25) or reduce the distance between the handset and base.

"Please register handset" or "Place handset in base" flashes on the display.

The handset has not yet been registered or was de-registered due to the registration of an additional handset 
(more than six DECT registrations).

¥

Register the handset again (

¢

 page 8). 

The handset does not ring.

 

1. The ringtone is deactivated.

¥

Activate ringtone (

¢

 page 22).

2. Call forwarding is set.

¥

Deactivate call forwarding.

3. The phone does not ring if the caller has withheld his number.

¥

Activate the ringtone for unknown calls (

¢

 page 23).

4. The phone does not ring during a specific period or for certain numbers.

¥

Check time control for external calls (

¢

 page 23) .

The other party cannot hear you.

 

The handset is "muted".

¥

Activate the microphone again (

¢

 page 19).

The caller's number is not displayed.

1.

Calling Line Identification

 (CLI) is not approved for the caller.

¥

The 

caller 

should ask the network provider to enable Calling Line Identification (CLI).

2.

Caller display

 (CLIP) is not supported by the network provider or is not enabled for you.

¥

Caller display (CLIP) is enabled by the network provider.

3. Your telephone is connected via a PABX or a router with an integrated PABX (gateway) that does not 

transmit all information.

¥

Reset the system: Briefly pull out the power plug. Reinsert the plug and wait until the device restarts.

¥

Check the settings on the PABX and activate phone number display, if necessary. To do this, search for 
terms such as CLIP, calling line identification, phone number identification, caller ID, etc. in the 
system's user guide or ask the system manufacturer. 

Summary of Contents for C430H

Page 1: ...8 M2552 R101 1 4N19 Cover_front fm 6 19 13 Congratulations By purchasing a Gigaset you have chosen a brand that is fully committed to sustainability This product s packaging is eco friendly To learn more visit www gigaset com C430H C530H ...

Page 2: ...Gigaset C430H C530H HSG IM1 en A31008 M2552 R101 1 4N19 Cover_front fm 6 19 13 ...

Page 3: ...idle status press and hold switch handset on off press and hold in idle status 6 Hash key Keypad lock on off press and hold in idle status Toggles between upper lower case and digits Insert a dialling pause press and hold 7 Microphone 8 Recall key Consultation call flash press and hold 9 Star key In idle status Ringtone on off press and hold With an open connection switch from pulse dialling to to...

Page 4: ...started 4 Understanding the operating steps in the user guide 12 Getting to know your phone 13 Making calls 17 Adjusting the telephone settings 20 Restoring phone to default setting 25 ECO DECT 25 Multiple handsets 26 Phonebook Address book 27 Call list 29 Calendar 30 Alarm clock 31 Baby monitor 32 Display icons 34 Menu tree 36 Customer Service Assistance 37 Environment 40 Appendix 41 Index 43 ...

Page 5: ... of high frequency energy for the specifications of your Gigaset product see Specifications Do not hold the rear of the handset to your ear when it is ringing or when speaker mode is activated Otherwise you risk serious and permanent damage to your hearing Your Gigaset is compatible with the majority of digital hearing aids on the market However perfect function with all hearing aids cannot be gua...

Page 6: ... due to the multitude of different varnishes and polishes used on today s furnishings marks on the surfaces cannot be completely ruled out Connecting the charging cradle Notes u Never expose the telephone to the effects of heat sources direct sunlight or other electrical devices u Protect your Gigaset from moisture dust corrosive liquids and fumes u Pay attention to the range of the base This is u...

Page 7: ...ngernail of your left thumb up between the clip and the casing and pull the clip in an upward direction Caution Use only rechargeable batteries recommended by Gigaset Communications GmbH page 41 as this could otherwise result in significant health risks and personal injury For example the outer casing of the batteries could be destroyed or the batteries could explode The phone could also malfuncti...

Page 8: ...rged Please charge completely before use The batteries are fully charged when the power icon disappears from the display Charge the handset in the charging cradle for 7 5 hours 7 5 h Notes u The handset may only be placed in the designated base charging cradle u The battery may heat up during charging This is not dangerous u After a time the charge capacity of the battery will decrease for technic...

Page 9: ... a to return to idle status Press right on the control key Press keys L and 5 slowly one after the other The language selection display appears The current language e g English is selected Press the down control key s until the language you wish to use is displayed e g French Press the right key directly under the display to select the language The selection is marked with Ø Deutsch English Ø Fran...

Page 10: ...rried out within 60 secs On the base Press and hold min 3 secs the Registration paging key On the handset press the display key Register Or v Ï OK q Registration OK Register Handset OK Display shows Searching for a base in registration mode The connection to the base will be established this may take some time Enter the system PIN if required factory setting 0000 OK When registering the display sc...

Page 11: ...OK Date Time OK The submenu Date Time is shown on the display The active input position flashes Enter the day month and year as an 8 digit number via the keypad e g 4 Q2Q 3 for 14 10 2013 Presstherightorleftcontrolkeytochange the input position e g to correct an entry Press the down control key to switch to the time input field Enter the hours and minutes in 4 digit format via the keypad e g QM 5 ...

Page 12: ...onnecting the headset You can connect a headset with 2 5 mm jack connectors For information on recommended headsets see the relevant product page at www gigaset com Display shows Saved You will hear a confirmation tone Date Time Saved i V 07 15 INT 1 14 Oct Calls Calendar You will automatically return to idle status Your phone is now ready for use ...

Page 13: ...oting page 38 or contact our Customer Service team page 37 Setting ringtones Assign specific tunes to internal and external calls reminders page 21 wake up calls page 31 and to certain callers page 27 Protecting yourself against unwanted calls Set your phone up so that it doesn t ring if there is an anonymous call or use the time control page 23 Register an existing Gigaset handset and add it to t...

Page 14: ...nswer Illustration in the user guide v Ï OK q Telephony OK Auto Answer Change activated Follow this procedure v With the handset in idle status press the right control key to open the main menu Ï Navigate to the Ï icon using the control key p OK Press the display key OK or the middle of the control key w to open the submenu Settings q Telephony Scroll to the entry Telephony with the control key q ...

Page 15: ... v for press right on the control key The control key allows you to navigate within menus and entry fields In idle status or during an external call it has the following functions When the handset is in idle status s Open the phonebook v or w Open the main menu u Open list of handsets t Bring up the menu for setting the handset s call volume page 19 During an external call s Open the phonebook u I...

Page 16: ...splay keys page 35 Menu guidance The functions of your telephone are displayed on a menu that consists of several levels Menu overview page 36 Main menu first menu level When the handset is in idle status press right on the control key v to open the main menu Themainmenu functionsareshownin thedisplayasicons The icon for the selected function is highlighted and the name of the associated function ...

Page 17: ...le display New messages available u ÃOn the answer machine depending on the base net work mailbox u In the missed calls list u In the missed alarms list Open the message list by pressing the Message key f You can access the following message lists u Answer Mach Answer machine list depending on the base u Mailbox Network mailbox if your network provider supports this function and the number of the ...

Page 18: ...tion line at the bottom left of the display The selected character is highlighted Briefly press the key several times in succession to select the required letter character u Placing the cursor Letters characters are inserted at the cursor position You can insert the cursor by pressing the control key r or q in fields with multiple characters u Typing lower case upper case and numbers Press the has...

Page 19: ...nding phone number are displayed Press the display key View Managing entries in the redial list Open redial list q Select entry Options You can select the following functions u Copy to Directory OK Copy an entry to the phonebook page 27 u Display number OK Copy a number into the display and edit it or add to it then select with c or save as a new entry in the phonebook with Ó u Delete entry OK Del...

Page 20: ... OK Activation r On Off Call to Enter or change the number that you wish to dial Save The activated One Touch Call appears on the idle display The saved number is dialled by press ing any key Press the End call key a to cancel dialling Ending one touch call mode Press the display key OFF Press and hold the key Or Press and hold the key Accepting a call You have the following options Press c If Aut...

Page 21: ...set at 5 levels for the earpiece and headset Speaker r Set the volume at 5 levels Save u Accessing the settings during a call for the mode currently in use handsfree earpiece head set control key t r The setting is saved automatically after 2 seconds or press the display keySave The screen reverts back to its previous display Switching the microphone on off muting If you turn the microphone off du...

Page 22: ... the prefix is correctly separated from the rest of the area code v Ï OK q Telephony OK q Area Codes OK p Navigate to the entry field delete the number using Ñ if needed Enter the number Save Adjusting the handset display settings Setting a screensaver You can set a screensaver for the display when in idle status You can choose from an analogue clock a digital clock or an image To show the display...

Page 23: ...as soon as you place the handset back in the charging cradle Exception Press and hold c for a further 2 seconds while placing the handset in the charging cradle Setting earpiece profiles You can set various profiles for the earpiece to optimally adapt your phone to your environment Check which is the most comfortable for you Earpiece Profiles High and Low The default is Low Setting the handset rin...

Page 24: ...instead of the ringtone Press and hold the star key and within three seconds Beep When the alert tone is activated ñ appears in the status bar Press and hold the star key to deactivate the alert tone again Activating deactivating advisory tones Your handset uses advisory tones to tell you about different activities and statuses These advisory tones can be activated deactivated independently of eac...

Page 25: ... OK q Audio Settings OK q Ringtones Handset OK q Anon Calls Silent Change function activated Quick access to numbers and functions The digit keys 2 up to O can be assigned to a number from the phonebook The left and right display keys have a function preset by default but the keys can be re assigned page 24 You can then dial the number or start the function by simply pressing a key Assigning digit...

Page 26: ...reviated if necessary to dial the number Or Press the display key Change to change the key assignment or press the display key Clear Key to delete the assignment Assigning display keys In idle status press and hold the left or right hand display key The list of possible key assignments is opened q Select entry OK Choose from the following functions Baby Monitor Set and activate the baby monitor pa...

Page 27: ...ist When resetting the handset Handset Reset audio and display settings will be deleted Resetting the handset v Ï OK q System OK q Handset Reset OK Confirm security prompt with Yes ECO DECT ECO DECT uses less energy and reduces transmission power Reducing radiation depending on the base The radiation can only be reduced if your base supports this function Your telephone s transmission power is aut...

Page 28: ...l the participant called answers then hang up Press the End call key a Or Hang up before the participant calls Press the End call key a If the participant called does not answer of does not transfer the call end the consultation with End Establishing a conference call call swapping You are taking a call while a second call is being held Both callers are indicated on the display Call swapping You c...

Page 29: ...ey Save To create an entry you must enter at least one number If you have assigned a caller melody the entry in the phonebook is supplemented with the symbol Æ Displaying changing an entry Open phonebook q Select the desired entry View Display all components of the entry Edit Or Options q Edit entry OK Deleting an entry Open phonebook q Select the desired entry Options q Delete entry OK Delete all...

Page 30: ...tire directory an individual entry or several individual entries Transferring individual entries Open phonebook q Select the desired entry Options q Copy Entry OK q to Internal OK q Select the recipient handset OK Transferring the entire directory Open phonebook q Select the desired entry Options q Copy List OK q to Internal OK q Select the recipient handset OK Notes u An external call interrupts ...

Page 31: ...layed in the call list List entry The following information is displayed in the list entries u The list type in the header row u Icon for the type of entry Missed calls Accepted calls š Outgoing calls u Caller s number If the number is stored in the phonebook name and number type are displayed instead ä Phone Home k Phone Office l Phone Mobile For missed calls the number of missed calls from this ...

Page 32: ...inder signal or deactivate the acoustic signalling Save Signalling of appointments anniversaries Anniversaries are transferred from the phonebook and displayed as an appointment An appointment anniversary is displayed in idle status and signalled for 60 seconds with the selected ringtone You can deactivate the reminder call Press OFF to acknowledge and end the reminder call When you are on the pho...

Page 33: ...tivation r On Off Changing the settings Time Set the hour and minute for the wake up time time setting page 9 Occurrence r Daily Monday Friday Volume r Volume can be set at 5 levels or crescendo increasing volume Melody r Select a ringtone for the alarm call Press the display key Save When the alarm clock is activated the icon and the alarm time is displayed in idle status An alarm call is signall...

Page 34: ... baby monitor alarm using the Two Way Talk function Deactivate activate the speaker of the handset with this function If you accept an incoming call the baby monitor mode is suspended for the duration of the call but the function remains activated The baby monitor mode is not deactivated by switching the handset off and on again Caution Ensure the following points u The handset should be positione...

Page 35: ...phonebook press the display key ö Two Way Talk r On Off Sensitivity r High Low Save The target number is displayed in idle status when the baby monitor alarm is activated The baby monitor is deactivated using the OFF display key Cancelling the baby monitor alarm Cancelling during a baby monitor alarm Press a Deactivating the baby monitor remotely Prerequisites The baby monitor alarm is forwarded t...

Page 36: ...o the base No Radiation activated white if Maximum Range is on green if Maximum Range is off Ringtone deactivated Beep ringtone activated Key lock Ð White if Maximum Range is on Green if Maximum Range is off i Ñ Ò ó ñ Battery charge status White charged over 66 White charged between 34 and 66 y White charged between 11 and 33 y Red charged below 11 y Flashes red battery almost empty approx 5 minut...

Page 37: ...ay icons for signalling of Other display icons Icon Action Ò Last number redial Ñ Deleting text ö Opening phonebook Ó Copy number to the phonebook Icon Action Establishing a call outgoing call Connection established No connection established connection terminated z W X External call Internal call Reminder call for anniversary ØÙÚ ØãÚ ØðÚ Reminder call for appointment Alarm call Øá Ú ØìÚ Informatio...

Page 38: ...Ç Select Services depending on base É Additional Features Calendar page 30 Baby Monitor page 32 One Touch Call page 18 Missed Alarms page 30 Ï Settings Date Time page 9 Audio Settings Handset Volume page 19 Earpiece Profiles page 21 Advisory Tones page 22 Ringtones Handset page 21 further submenus depending on base Display Screensaver page 20 Colour Schemes page 20 Backlight page 21 Language page ...

Page 39: ... 555 Czech Republic 233 032 727 Denmark 45 43682003 Finland 358 0 9725 19734 France 0157324522 Germany 01805 333 222 Greece 30 2111 98 1778 Hong Kong 2763 0203 2389 7285 Hungary 01 267 2109 India Please refer to your local warranty card Indonesia 62 21 5673813 62 21 888856000 Ireland 0818 200 033 Italy 02 600 630 45 il numero è di tipo urbano nazionale e può essere chiamato da qualunque operatore ...

Page 40: ...ECT registrations Register the handset again page 8 The handset does not ring 1 The ringtone is deactivated Activate ringtone page 22 2 Call forwarding is set Deactivate call forwarding 3 The phone does not ring if the caller has withheld his number Activate the ringtone for unknown calls page 23 4 The phone does not ring during a specific period or for certain numbers Check time control for exter...

Page 41: ...usion of liability Your handset display has a resolution of 128 x 160 pixels Each pixel consists of three sub pixels red green blue It may be the case that a pixel is incorrectly controlled or has a colour deviation This is normal and no reason for a warranty claim The following table shows the number of pixel errors that may occur without leading to a warranty claim You hear an error tone when ke...

Page 42: ...d pursuant to the international standards ISO 14001 and ISO 9001 ISO 14001 Environment Certified since September 2007 by TÜV SÜD Man agement Service GmbH ISO 9001 Quality Certified since 17 02 1994 by TÜV SÜD Management Ser vice GmbH Disposal Batteries should not be disposed of in general household waste Observe the local waste dis posal regulations details of which can be obtained from your local...

Page 43: ...partment open 3 Allow the liquid to drain from the device 4 Pat all parts dry 5 Place the device in a dry warm place for at least 72 hours not in a microwave oven etc with the battery compartment open and the keypad facing down if applicable 6 Do not switch on the device again until it is completely dry When it has fully dried out you will normaly be able to use it again Technical data Batteries T...

Page 44: ...lse 100 Hz Duration of the transmission pulse 370 μs Channel grid 1728 kHz Bit rate 1152 kbit s Modulation GFSK Language code 32 kbit s Transmission power 10 mW average power per channel 250 mW pulse power Range Up to 50 m indoors up to 300 m outdoors Environmental conditions for operation 5 C to 45 C 20 to 75 relative humidity Standard characters Press the relevant key the number oftimesindicated...

Page 45: ...y see Anniversary C Call accepting 18 accepting automatically 21 external 17 internal 26 transferring connecting 26 transferring internally connecting 26 Call lists 29 deleting an entry 29 Call protection 23 Call waiting external during an internal call 26 internal during an external call 26 Calling external 17 internal 26 Care 41 Care of the device 41 Changing display language 7 Changing the phon...

Page 46: ...aracters 16 Entering special letters 16 Entering text 16 Entering umlauts 16 Environment 40 Exclusion of liability 39 External call transferring internally connecting 26 External calls time control for ringtone 23 F Factory settings 25 Field strength 34 G Getting started 4 H Handset advisory tones 22 changing the settings 20 colour scheme 20 connecting the charging cradle 4 display backlight 21 di...

Page 47: ...chine 15 call lists 29 handsets 13 missed calls 29 outgoing calls 29 List entry 29 Locking unlocking the keypad 13 Lower upper case 16 M Making calls accepting a call 18 external 17 internal 26 Managing the calendar 30 Marked characters 16 Medical equipment 3 Melody ringtone for internal external calls 22 Memory in the phonebook 28 Menu opening 13 tree 36 Message key 1 Message lists 15 opening 15 ...

Page 48: ...or external calls 23 Ringtones 21 S Safety precautions 3 Saving a number in the directory 27 Screensaver 20 Searching in directory 28 Selecting an entry from the phonebook 28 Sending phonebook entry to handset 28 Setting an appointment 30 Setting options phone 20 Setting the date 9 36 Setting the display language 20 Setting the time 9 36 Setting up handset 5 Signal tone see Advisory tones Snooze m...

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