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Service (Customer Care)
Gigaset E290-E290A / LUG-Kombi CH en / A31008-M2901-F101-1-2X19 / appendix.fm / 5/5/20
58
Warranty certificate for Switzerland
The consumer (customer) is covered by a durability warranty against the vendor
without prejudice to his claims for defects and under the following conditions:
•
New devices and their components in which a defect is detected within 24 months
from the date of purchase resulting from a manufacturing and/or materials fault
will, at the customer's discretion, be exchanged free of charge for a technologically
current device or repaired by Gigaset Communications. For wearing parts (such as
batteries, keypads, casing, small casing parts and protective covers as included in
the delivery), this guarantee of durability applies for six (6) months from the date
of purchase.
•
This warranty does not apply in the event a defect to devices is attributable to
improper treatment and/or a failure to follow the operating guides.
•
This warranty does not cover any services provided by the appointed dealer or the
customer itself (such as installation, configuration and software downloads).
Manuals and, where applicable, accompanying software on a separate data carrier
are also excluded from the warranty.
•
Proof of purchase with date of purchase is required as evidence of a valid warranty.
Warranty claims must be asserted within two (2) months of the awareness of a
warranty event.
•
Replaced devices or their components returned to Gigaset Communications
during the course of an exchange are transferred to the ownership of Gigaset
Communications.
•
This warranty applies for new devices purchased in Switzerland. The warrantor is
Gigaset Communications Schweiz GmbH, Bielstrasse 20, 4500 Solothurn, Switzer-
land.
•
No further or different claims arising from this manufacturer's warranty will be
accepted. Gigaset Communications accepts no liability for operational interrup-
tions, loss of profit and loss of data, software additionally installed by the customer
or other information. The customer is responsible for safeguarding these. The
disclaimer does not apply if liability is mandatory, for example under the
Product Liability Act, in cases of wilful intent, gross negligence, and as a result of
loss of life, limbs or health.
•
Successful assertion of a warranty claim does not extend the term of the warranty.
•
Unless there is a warranty event, Gigaset Communications reserves the right to
charge the customer for an exchange or repair. Gigaset Communications will
inform the customer of this in advance.
•
Gigaset Communications reserves the right to have its service work carried out by
a subcontractor. Refer to www.gigaset.com/service for the address.
•
Any change to the rules governing burden of proof to the detriment of the
customer is not connected with the above rules.
To redeem a warranty, please contact our hotline (Tel. 0848 212 000).
