GILBARCO VEEDER-ROOT NC3L, Installation And Maintenance Manual

Page 1: ...NC3L 71A8462520GB E03 03 05 2022 Verifone 12 ...

Page 2: ...or arising from installation repair maintenance by anyone other than authorized personnel or from usage of non original spare parts improper maintenance or alteration accident misuse abuse and neglect You may not copy or reproduce this manual for any purpose or transfer it to another party without prior written authorization of Gilbarco Italia S r l Within this document Gilbarco Italia S r l could...

Page 3: ...ue to potentially hazardous substances that are generally associated with EEE Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information about the recycling of this product please contact your local city office waste authority approved scheme or your household waste disposal service NOTE This equipment is generally used...

Page 4: ...provisions about the safety disconnection devices given at chapter Electrical Installation are generally allowed but the performance may be affected DANGER Before performing any electrical operation make sure that all devices have been disconnected from the mains power Before performing any electrical installing uninstalling operations make sure that also supply lines are isolated from mains by sa...

Page 5: ...ance v TABLE OF CONTENTS COPYRIGHT I REMARKS III NOTE III WARNING IV 1 DEFINITION 7 2 TERMINAL OVERVIEW 9 3 DIMENSIONS 11 4 WEIGHT 11 5 UNPACKING 12 6 PLACEMENT 13 7 INSTALLATION 15 7 1 MECHANICAL INSTALLATION 16 7 2 ELECTRICAL INSTALLATION 21 ...

Page 6: ...R TEMPERATURES LOWER THAN 0 C 26 9 TBSP2 BOARD 27 9 1 FUSES 28 10 COMPONENTS AND MAINTENANCE 29 10 2 CONTACTLESS CARD READER UX400 35 10 3 PINPAD 37 10 4 RECEIPT PRINTER 38 10 5 DISPLAY CLEANING 46 10 6 BARCODE READER CLEANING 47 10 7 KEYPAD CLEANING 47 10 8 CLEANING EXTERNAL 48 ...

Page 7: ... can be installed on dispenser Terminal representation could be slightly different due to different optional or customization NC3L Verifone 12 is equipped with 12 display module Verifone card reader model UX300 Verifone contactless card reader UX400 optional Verifone pinpad model UX110 Custom Printer TG2460HIII EJ Barcode Reader Honeywell n5600 optional ...

Page 8: ...s available single sided or double sided Double sided version has the two sides with specular layout where printer panel and display panels are swapped Single side is available with layout A or with layout B in this case the other side has a closed panel ...

Page 9: ...entation could be slightly different due to different optional or customization PART DESCRIPTION 1 Cabinet 2 Display pinpad door 3 Display touch 4 Verifone pinpad 5 Barcode reader 6 Cable pass through 7 Printer card reader door 8 Lock 9 Contact Card reader 10 Contactless card reader 11 Receipt printer ...

Page 10: ...Printer paper roll 13 Receipt printer 14 Key lock 15 Display cover 16 Display unit 17 Alarm opened door switch 18 Supply board CRDI 19 Heating unit 20 Fixing keyhole shaped holes 21 Cable pass through 22 Cable pass through cover 23 Cash button terminal block 24 Cash button side B cable 25 AC mains cable 26 Cash button side A cable 27 Ethernet cable s 28 External fan 29 External fan cover ...

Page 11: ...NC3L Verifone 12 Installation and maintenance 11 3 DIMENSIONS 4 WEIGHT NC3L Verifone 12 50 kg ...

Page 12: ...NC3L Verifone 12 Installation and maintenance 12 5 UNPACKING ...

Page 13: ...e all operative actions are carried out from the front Required space in front of the terminal is shown in previous paragraphs NC3L it is mounted directly on fuel dispenser and is available with different version of reader printer panel to fit on the following dispensers Gilbarco SK700 phase II Dresser Wayne Global Star 3 4 slope ...

Page 14: ...NC3L Verifone 12 Installation and maintenance 14 Dresser Wayne Global Star 3 4 square Dresser Wayne Global Star 5 slope Dresser Wayne Global Star 5 square ...

Page 15: ...e Disconnect all supply lines before starting the installation WARNING terminals do NOT have a safety switch but such shall be installed in the electrical power centre a MCB differential for each supply line at least with a 2 pole 6A C curve characteristic if not included in the dispenser power supply line s The terminal shall not be modified without written permission from Gilbarco otherwise the ...

Page 16: ...puter head side and bottom panel the airing panel and the two side pumps panels also remove the cable pass through cover part 21 on the NC3L terminal 2 Pull out all the cables from the inside of the dispenser column to let them pass around of the NC3L terminal 3 Mount the small size airing panel fastening the screws ...

Page 17: ...Fasten for half length the four M6 screws on the dispenser computer head thread If there is any fixing thread available fasten the screws with four M6 hexagonal nuts WARNING Risk of tipping over High center of gravity Some lifts may require two persons ...

Page 18: ...nce 18 5 Insert the four screws head in the keyhole shaped holes of NC3L terminal pushing it upward 1 and then moving it toward the column 2 6 Open the reader printer unit s front doors opening the keyhole cover and turning the key 90 clockwise ...

Page 19: ...id placing fingers or hands between the doors when they are moving 7 Open the pinpad display unit s doors Turn the key inside the reader printer unit on left top 90 clockwise and pull the safety lever 8 Check the NC3L terminal is lined up with the dispenser head Tighten up the four screws inside the NC3L terminal ...

Page 20: ...NC3L Verifone 12 Installation and maintenance 20 9 For each terminal side follow this sequence insert additional two M6 screws with grower washers and nuts inside the computer head then tighten up ...

Page 21: ...t connection cable shall be a CAT 5 S UTP FTP shielded cable flameproof and resistant to hydrocarbon and or industrial oils Connect the Ethernet cable s from the display card s connector below the battery inside the crind head to the main Ethernet connection s coming from the kiosk Cable type cable suitable for buried installation with oil resistant oversheath minimum 8x0 5 mm maximum 8x2 mm ...

Page 22: ...ns cable for Gilbarco dispensers ends with 5 terminal pins AC mains cable for Dresser Wayne dispensers ends with a Mate n lock connector and 3 terminal pins Make sure that the grounding cable of AC mains cable is connected Power supply 230 V 10 15 50 2 Hz Input current heater 9 0 A inrush 1 75 A max continues at 40 C electronic 0 3 A Cable type cable suitable for buried installation oil resistant ...

Page 23: ... M6 flange nuts 14 Make sure that all the external cables are correctly passed and check against sharply bent cables Bending the cable too sharply or repeatedly may cause damage to the wires inside the cable 15 Mount the cable channel cover it may vary depending on fuel dispenser type under the NC3L terminal hooking the two frontal hooks on the dowel screws then insert the studs of the opposite si...

Page 24: ...the self adhesive gaskets on four corners as shown in picture Remove the protection film from the weather cover and apply it to the lower part of the pump electronic head WARNING these parts are available for Gilbarco SK700 fuel dispenser only 18 Fix the lateral shield it may vary depending on fuel dispenser type 19 Fix the two side pumps panels and close the dispenser head doors ...

Page 25: ...ous voltage To disconnect definitively the unit make sure that all supply lines are isolated from mains by safety disconnection devices 21 Open the NC3L display door side A and turn ON the switch inside the unit at the top left edge 22 Open the NC3L display door side B and turn ON the switch inside the unit at the top left edge 23 Close the pinpad display unit s doors turn the keys 90 counterclock...

Page 26: ...rformance slow printing ticket slow refresh of terminal display or loss of colour brightness lower rate of successful magnetic card reading 1 Before starting the procedures make sure that the AC power switch in the kiosk is switched OFF 2 Energize the Heaters supply line from the kiosk 3 Make sure that the heating system heaters fan is correctly working 4 Close the NC3L doors 5 WAIT 2 HOURS until ...

Page 27: ...r supply input lines The first line will feed heater module and the second line will feed the electronic boards The heater line must be kept always powered to avoid condensation problems or expose the device to work out of thermal specs The two lines are connected to the TBSP2 board described here below ...

Page 28: ...ription of input and output connectors 9 1 FUSES There are two fuses on TBSP2 they are marked on PCB silkscreen as F1 and F2 see picture If needed replace fuses with equivalent type Silkscreen Fuses type ID F1 10A glass 5x20mm T XF1 F2 10A glass5x20mm T XF2 F1 F2 ...

Page 29: ...NC3L Verifone 12 Installation and maintenance 29 10 COMPONENTS AND MAINTENANCE 10 1 1 Manual Card reader UX300 NC3L Verifone is equipper with Manual card reader Verifone UX300 ...

Page 30: ...NC3L Verifone 12 Installation and maintenance 30 CONNECTING TO A UX400 CONTACTLESS UNIT ...

Page 31: ...ts pinout on the UX300 board MDB POWER PORT This is the UX300 power supply connector LAN This is the ethernet connector used to connect UX300 to LAN Be carefully to do not connect LAN to other RJ connectors present on UX300 card reader 8 PIN RF This is the antenna module connector ...

Page 32: ...edure This kit consist of 5 cleaning cards and a compressed air can N 5 cleaning cards These cards have a soft coating with a special texture that removes dust and dirt from chip card reader contacts from magnetic heads and from driving belt N 1 compressed air can This air can is designed for this specific use High pressure air could damage internal parts electronic and mechanical The straw let yo...

Page 33: ...nd from environmental conditions We recommend cleaning the reader every 3 6 months following the instructions below 1 Take a clean and dry Clean Card and insert it into the reader mouth 2 Insert the Clean Card approximately for 10cm 3 Spray the Dust Removal placing the straw on the upper section of the Clean Card ...

Page 34: ... is important try to get as near the access mouth and the half of the Clean Card as possible 5 Also try to keep the straw as parallel as possible to the Clean Card or at least with a small incidence angle 6 Remove the Clean Card from card reader 7 Repeat couple of times ...

Page 35: ...o Verifone Card reader UX300 This card reader will let you use contactless cards The device has two ports for connection to the UX300 controlling device RJ45 8pin SMA connector Both connections are necessary for using the contactless unit UX400 front UX400 front Contactless card reader Verifone UX400 can be used only connected to card reader Verifone UX300 ...

Page 36: ...ance 36 10 2 1 Contactless card reader UX400 maintenance UX400 doesn t need any maintenance For antenna cleaning never use thinner trichloroethylene or ketone based solvents they can deteriorate plastic parts Use a soft cloth with neutral soap ...

Page 37: ...ne pinpad model UX110 Has 10 6 keypad 10 numeric 4 colored embossed function 2 navigation keys Verifone pinpad UX110 has an USB connection type B For pinpad cleaning never use thinner trichloroethylene or ketone based solvents they can deteriorate plastic parts Use a soft cloth with neutral soap or a soft brush ...

Page 38: ...ith Custom TG2460HIII EJ ticket printer 10 4 1 Paper roll specs This ticket printer will automatically load the printer roll once the edge of the paper is detected at the printer input slot Before loading the paper be sure the paper technical specifications meet the following requirements ...

Page 39: ...unload the remaining paper using unload function before loading a new paper roll 10 4 2 Paper feed The printer is provided with two buttons on right side The button closer to the paper roll will feed paper 10 4 3 Test print The printer is provided with two buttons on right side The button closer to the printer output will print test printout with device technical data If printer test will be compl...

Page 40: ...uttons simultaneously To avoid paper jam it is mandatory to unload the paper roll in the following Before access to the printer head area Before paper roll replacement 10 4 5 Paper roll replacement If paper runs out replace the roll as follow Open the reader printer doors opening the keyhole cover and turning the key 90 clockwise ...

Page 41: ... 12 Installation and maintenance 41 Then open the printer door Remaining paper must be removed by unloading procedure Unload paper by pressing the two buttons simultaneously Do not skip this step to avoid paper jam ...

Page 42: ...nce 42 To remove the roll containment disk you must align the notch on the disk to one of the 4 tips on the paper roll stud Once the notch on the disk and one of the 4 tips on studs are aligned remove the roll containment disk just pulling out ...

Page 43: ...NC3L Verifone 12 Installation and maintenance 43 Remove now the empty paper roll Verify paper roll edge has a clean cut with no folds Cut it again if required ...

Page 44: ...fone 12 Installation and maintenance 44 Check the right roll orientation Printable paper side is facing down Insert the paper roll in the printer roll stud Place the roll containment disk in its position on stud ...

Page 45: ...edge of paper roll into the printer input slot The printing mechanism will automatically load the paper If printer doesn t load paper automatically check again if paper edge has a flat and clean cut and try again If paper is not properly loaded unload it and try again the paper loading procedure ...

Page 46: ...ndard and wash model use only a soft clean and dry cloth for cleaning If the payment terminal is equipped with a touchscreen it is important that water or snow doesn t form a connection between the glass and the metal surface If necessary wipe dry break the connection WARNING Never use thinner trichloroethylene or ketone based solvents they can deteriorate plastic or rubber parts ...

Page 47: ...h neutral soap Take care when you are cleaning the clear reading window Damages or scratches of reading window could affect scanner reading Use of solvent or diluting products is not recommended Make BCR functional test after each cleaning 10 7 KEYPAD CLEANING For the keypad cleaning use a soft brush to remove dust and dirt around and under the keys WARNING use of solvent or diluting products is n...

Page 48: ...s cannot be created from editing field codes CAUTION Risk of damage to the terminal The terminal must not be flushed with a water hose or high pressure washer due to the risk of damage and moisture entering the terminal Painted surfaces can be polished with car wax once a year to keep them glossy and resistant to pollution Periodically check the grid of the external fan must be free from dust 28 f...

Page 49: ...NC3L Verifone 12 Installation and maintenance 49 ...

Page 50: ...NC3L Verifone 12 Installation and maintenance 50 2022 Gilbarco Italia S r l Via de Cattani 220 G 50145 Firenze Italy Tel 39 055 30941 Fax 39 055 318603 http www gilbarco it ...