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Troubleshooting 

Your Giles & Posner Table Fountain is designed for high reliability and trouble-free use.  
On the rare occasions when you experience a problem, try these simple solutions:

Problem  

Possible cause – and solution

Chocolate is dripping, not flowing 

Chocolate is too thick. Add a small amount of vegetable oil.

 

Or

 

The Fountain is not level. Check the surface it’s standing on.  

 

Adjust the base unit’s feet as required.

 

Or

 

Make sure there’s at least 800g of melted chocolate in  

 

the bowl.

Chocolate is flowing unevenly 

 The base is not level. Check the surface it’s standing on and 
adjust the feet on the base unit as necessary. The chocolate 
should also be evenly distributed in the bowl. 

Chocolate flow is intermittent  

Food may be blocking the chocolate flow at the base of the 

or interrupted 

tier system. Remove any pieces found. 

Chocolate flow is slow, not 

Air may be caught in the spiral drive or tier system.  

reaching the bottom tier 

Turn off the Fountain for a few minutes then restart.

Chocolate is too thick to flow 

The room temperature may be too low or the Fountain may  

 

 be in a draught from an open door or window. Thin the 
chocolate with a little vegetable oil.

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Summary of Contents for CHOCOLATE FOUNTAIN

Page 1: ...CHOCOLATE FOUNTAIN ...

Page 2: ...er system and spiral drive in warm water and dry Fit the spiral drive to the triangular point in the centre of the bowl Make sure it s firmly locked in position Assemble the tier system by taking the central column and slipping first the middle tier and then the top tier over it Complete by adding the top hat Then slip the complete system over the spiral drive and lock it in position on the three ...

Page 3: ...Medium power 800W oven and then stir Return it to the microwave for a further minute and then check again The chocolate must be completely melted and of a thin consistency that flows easily off a spoon You will also need to add some vegetable oil to your chosen chocolate to improve its flowing quality See page 4 for details Hob Place the chocolate in a heat resistant bowl Stand the bowl in a large...

Page 4: ...ced fruits such as mango kiwi fruit and orange segments Biscuits such as amaretti or a similar firm biscuit Profiteroles Dipping ideas for other sauces For another sweet idea try filling your Fountain with a fruit coulis that you ve warmed gently in the microwave or on the hob For a completely different Fountain eating experience take a cheese barbecue or sweet chilli sauce of a thin consistency t...

Page 5: ...y microwave for 70 cocoa solids 30 seconds more Repeat with the remaining chocolate and oil Lindt Excellence Dark Extra 800g 4 fl ozs Mix 400g with 2 fluid ozs of oil and microwave Fine Chocolate for 1 minute Stir If necessary microwave for 70 cocoa solids 30 seconds more Repeat with the remaining chocolate and oil Tesco Value Chocolate 800g 7 fl ozs Mix 400g with 3 5 fluid ozs of oil and microwav...

Page 6: ...to a drain or the toilet It could cause blockages as it hardens Let the Fountain cool down Wipe off any remaining chocolate in the bowl and on the sides of the base unit with a damp paper towel or soft cleaning cloth and buff dry Don t use abrasive sponges or scourers as these will damage the surface The base unit of your Fountain contains the electrical components and so it must obviously never b...

Page 7: ...owl Chocolate is flowing unevenly The base is not level Check the surface it s standing on and adjust the feet on the base unit as necessary The chocolate should also be evenly distributed in the bowl Chocolate flow is intermittent Food may be blocking the chocolate flow at the base of the or interrupted tier system Remove any pieces found Chocolate flow is slow not Air may be caught in the spiral...

Page 8: ...d its cord away from hot surfaces The Fountain isn t recommended for outdoor use Don t use the Fountain for any other purpose than those described in this Guide Don t try to assemble or take apart the tier system or spiral drive when the motor is running Switch it off and unplug the Fountain first Don t place the base unit or cord in water or any other liquid or in the dishwater Always switch off ...

Page 9: ...u can simply pop into the microwave heat and pour Need a larger Fountain for a special event Giles Posner offers large professional Fountains for hire anywhere in the UK to create a stunning centrepiece at everything from wedding receptions and corporate functions to product launches and exhibitions This service can also include the provision of a member of staff to set up and operate the Fountain...

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