What to do if your Fountain develops a problem
during the warranty period
If you bought it from a retailer:
Please return it to the retailer with your receipt and you’ll be given a replacement.
If you bought it online direct from Giles & Posner:
Go to our Website at www.gilesandposner.com and follow the instructions given
there for Product Returns.
If you bought it by mail order or online from another company:
Please contact the mail order company or go to the site you bought it from for
instructions on how to return your Fountain for a replacement.
Unwanted purchase? Here’s how to return it:
If you bought it online direct from Giles & Posner:
As long as your Fountain is as new, completely unused and in its original
packaging, we’re happy to give you a refund if you buy a Fountain and then
have second thoughts. You can return it to us with its documentation within 14
days of purchase. Go to our Website at www.gilesandposner.com and follow the
instructions there for Product Returns.
If you bought it from another organisation:
Contact them to check their Returns policy and follow their instructions.
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