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Troubleshooting

 

41

 

Code no. 576074 

Rev. nº 03/0418 

10. TROUBLESHOOTING 

 

 

10.1. Troubleshooting operation problems 

 

PROBLEM

 

PROBABLE CAUSE

 

ACTION

 

DRIED LINEN MOISTURE 

LEVEL TOO HIGH 

Excessive  residual  moisture  in  the 

fabrics being dried 

Adjust the spin process. 

Insufficient drying time 

Alter  the  program  to  increase  the 

drying time. 

Temperature too low 

Alter  the  program  to  increase  the 

temperature. 

INCORRECT DRUM 

SPEED 

Inverter breakdown 

Call  the  Authorised  Technical 

Services. 

Fault in the drum rotation detector 

Call  the  Authorised  Technical 

Services. 

FLAME TOO ORANGE 

(GAS VERSION) 

Faulty air intake filter 

Clean the filter. 

Poor air/gas mixture 

Check,  and  if  necessary  correct, 

the position of the venturi. 

If the problem persists, contact the 

Authorised Technical Services. 

THE BURNER CAN NOT 

BE IGNITED (GAS 

VERSION) 

Manual gas flow valve closed 

Open the manual gas flow valve. 

Insufficient supply of gas 

Ask  a  Registered  Installation 

Contractors to check the gas supply 

pressure and flow rate. 

If  the  problem  persists,  contact  the 

Authorised Technical Services. 

Gas  ignition  system  defective  or 

ignition electrodes misplaced 

Call  the  Authorised  Technical 

Services. 

POOR FLAME SPREAD 

(GAS VERSION) 

Insufficient supply of gas 

Ask  a  Registered  Installation 

Contractors to check the gas supply 

pressure and flow rate. 

If  the  problem  persists,  contact  the 

Authorised Technical Services. 

Blocked burner holes 

Call  the  Authorised  Technical 

Services. 

 

 

 

 

Summary of Contents for ED Series

Page 1: ... GIRBAU SA Crta de Manlleu km 1 08500 VIC Barcelona SPAIN National sales T 34 902 300 359 comercial girbau es International sales T 34 938 862 219 sales girbau es Service T 34 902 300 357 sat girbau es www girbau es For USA and CANADA CONTINENTAL GIRBAU Inc 2500 State Road 44 WI 54904 Oshkosh USA Tel 1 920 231 8222 info continentalgirbau com www continentalgirbau com EN PROFESSIONAL ED260 ED340 ED...

Page 2: ...f program 17 4 3 6 Running a program Description and examples of the screens 18 4 3 7 Information key 19 4 4 Altering the drying programs 20 4 4 1 Using advanced settings 20 4 4 2 Specific modification of the program being executed 20 4 4 3 Automatic speed control AUTOSPEED 21 4 5 Manual program Definition and use 22 4 6 Stop modes 22 4 6 1 Normal stopping 22 4 6 2 Stop due to opened door 22 4 6 3...

Page 3: ...rms 42 10 2 1 List of main alarms 43 10 2 2 Troubleshooting 43 10 3 Freeing a person trapped inside the machine 49 11 USER MAINTENANCE INSTRUCTIONS 50 11 1 Clean and check the lint filter 51 11 2 Cleaning the machine 51 11 3 Checking safety mechanisms 52 11 3 1 Checking the door opening safety device 52 11 3 2 Checking the emergency stop 53 11 4 Preventative maintenance programme 54 11 5 Cleaning ...

Page 4: ... of all occupants Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department INSTALLATION AND SERVICE MUST BE PERFORMED BY A QUALIFIED INSTALLER SERVICE AGENCY OR THE GAS SUPPLIER The following FOR YOUR SAFETY caution must be posted near the dryer in a prominent location FOR YOUR SAFETY Do not sto...

Page 5: ...DO NOT INSTALL any extra elements inside the machine 17 Any part of the machine that is replaced may affect its operation and the user s safety For this reason USE ONLY THE MANUFACTURER S ORIGINAL SPARE PARTS Failure to comply with this warning can cause serious accidents malfunctions and the loss of the machine s guarantee and certifications 18 Failure to comply with or observe the legislation an...

Page 6: ...gh temperature and that no circuits or containers are under pressure Check that all the machine s moving parts are halted or in their rest position Securely fix all the machine s moving parts that could cause an accident To reduce the risk of electric shock COMPLETELY disconnect the machine from the mains power supply and take steps to prevent accidental reconnection TURNING OFF THE ON SWITCH OR P...

Page 7: ...L NOTES 1 Trained personnel refers to those who have read and understood the Instruction Manual who have been trained by the Authorised Technical Service or by a representative of the customer present at the start up who is familiar with the operation of the machine and is authorised to use it 2 Authorised Technical Service ATS is one that has been recognised under contract and properly trained by...

Page 8: ...erates chlorine gas Chlorine is a corrosive oxidising substance which at high concentrations and temperatures damages stainless steel and elastomers This same effect can also be caused by other strongly oxidising agents including ozone 5 FOLLOW the treatment recommendations for each fabric indicated by its manufacturer THE MANUFACTURER OF THE MACHINE accepts no responsibility for damage caused by ...

Page 9: ...nding the various operations Multiple controls that ensure the safe use of the machine 1 2 EC declaration of conformity The Installation Instruction Manual for the ED dryers contains a copy of the EC declaration of conformity 1 3 Dos and don ts in using the machine CAUTION APPROPRIATE USE THIS MACHINE HAS BEEN CONCEIVED AND DESIGNED FOR THE INDUSTRIAL DRYING OF LAUNDRY ITEMS WASHED IN WATER FREE F...

Page 10: ... Use the dryer ONLY to dry fabrics washed in water DANGER SPECIFIC WARNINGS FOR DRYERS WITH ELECTRIC HEATING If the machine is at a high temperature and the fan stops or the power supply is disconnected the heat accumulated in the heater box is released through the grille in the top cover as hot air Therefore Never obstruct this ventilation grille Do not place any object or substance on this cover...

Page 11: ... Display General overview of menus programs and functions B Titles and values bar Indicates the titles and values that are a feature of the program C Multifunction keypad Its function varies depending on the working menu D Function indicator bar Displays the function assigned to the corresponding key E Stopping the program Consult the stop modes in Section 4 6 2 1 2 Functions assigned to the multi...

Page 12: ... to program editing Access to tools menu Temperature indicator Heating activated Heating not activated Heating turned off Drying mode by detection of relative moisture Moist drying mode Dry drying mode Extra dry drying mode Phase program time indicator Deleting a program Copying a program Modifying an existing program Creating a new program Editing a program ...

Page 13: ...phic mode Information regarding this intervention mode Chapter 4 on this manual PROGRAM EDIT MODE Covers the functions or interventions aimed at Changing the name of the preset programs Making a new drying program or modifying the contents of an existing program the contents of the factory preset programs cannot be changed Copying an existing program and modifying it Deleting the programs programm...

Page 14: ... supply and close the gas supply valves and other sources of heating before removing any form of protection ELECTRICAL RISKS It is essential for the machine to be connected to external protection earthed HIGH TEMPERATURE RISKS Do not remove any safety guards without first making sure the machine is cool 35 ºC 90 ºF Do not put the hands anywhere near the exposed surface of the drum particularly the...

Page 15: ...l capacity Nominal capacity by models Load ratio 1 20 CAPACITY MODEL ED260 ED340 ED460 ED660 ED900 ED1250 kg 13 17 23 33 45 62 5 lb 28 7 37 5 50 7 72 8 99 2 137 8 Do not dry linen with accessories that cannot be machine dried It is not advisable to mix whites with other colours It is not advisable to mix items of different fabric or thicknesses especially when programs with moisture control are us...

Page 16: ...rogram list is optional and can be selected in the OPTIONS menu from the Tools menu see Section 7 1 2 4 3 2 Order that the programs are displayed on the screen The machine displays four programs per screen in the following order of appearance Top four List of the four most commonly used programs either preset or programmed arranged by frequency of use On starting up the dryer for the first time th...

Page 17: ... Precautions at the end of the drying program N B It is very important To remove the linen from inside the dryer without delay This will prevent creases in the fabric and reduce the risk of spontaneous combustion To clean the lint filter on a regular basis Lint prevents extraction and reduces the performance of the dryer Use the indication for periodic cleaning of the lint filter in the general se...

Page 18: ... of the drying stage in accordance with set time Select the desired program using the and keys Then press to start the program Fig 4 1 Once the program has started the screen will display the programmed temperature Fig 4 3 A the internal temperature of the machine Fig 4 3 B as well as the heating icon in activation phase Fig 4 3 C Fig 4 3 During the drying stage the remaining drying time is displa...

Page 19: ...ng selected the Autospeed or speed change icon appears Fig 4 7 B Fig 4 7 When the moisture level detected by the dryer is equal to the level programmed the dryer will enter the cooling stage and end of the cycle see Example 1 4 3 7 Information key The display of the INFO key is subject to the INFO VIEW option being selected in the menu Section 7 1 2 If the key is pressed while a program is running...

Page 20: ... MODES The program EXECUTION MODES are available in all the programs except the manual program The eco and soft modes are mutually exclusive The eco and soft modes may slightly increase the length of the drying stage The half load mode is compatible with any of the eco and soft modes While the program is running an indication of the EXECUTION MODE activated is displayed on the screen 4 4 2 Specifi...

Page 21: ...n speed The number accompanying the change drum speed icon indicates the alteration made compared with the rotation speed programmed in the Tables menu Each step changes the speed of the drum by 2 rpm The change value keys disappear from the screen after a few seconds of inaction 4 4 3 Automatic speed control AUTOSPEED This function can be enabled in the OPTIONS menu of the System Tools mode Chapt...

Page 22: ...ve 60 ºC 140 ºF pressing the key situates the program in the cooling safety stage When the internal temperature falls below 60 ºC 140 ºF the program ends If the temperature inside the dryer is below 60 ºC 140 ºF pressing the key ends the program Pressing the key in the cooling stage During this stage the key is inoperative Open the door to finish the program 4 6 2 Stop due to opened door Opening t...

Page 23: ...the emergency stop device is optional The machine is fitted with an emergency stop in accordance to the model identified by a red button on a yellow background located on the dryer front The function of this device is to stop all machine functions immediately and to KEEP them stopped To activate the emergency stop Press in the emergency stop button from the front An audible warning is produced and...

Page 24: ...tion menu Section 7 1 allow you to modify some settings of the preset programs 4 7 2 Explaining the functions of the preset programs PROGRAM Program number Number for the order occupied in the list of programs in the dryer s memory Program name Identifies the program It can be altered by the user TEMPERATURE Programmed temperature value Depending on the configuration in the Settings menu Section 7...

Page 25: ...on of the drying and cooling stages whose aim is to dry the fabrics involved Edit Managing the programs Editing options Creating a new program Modifying an existing program Copying an existing program into a new program The preset programs can be copied Deleting a program created by the user It is important to note that Programs 41 to 50 are factory set The contents of these programs cannot be cha...

Page 26: ...or each operating mode 5 3 2 Programming a phase Selecting and identifying the program Functions programmable in EASY mode and PRO mode This allows the user to select the number of the program to be created Program number The dryer will display the numbers of the empty programs Program identification This allows the user to identify the program by name or alphanumeric code Duration of the drying F...

Page 27: ... at the end of each phase The duration of the beep cannot be programmed Access to programming a new phase Up to a maximum of nine new phases can be programmed Accessing a new phase situates the programming in the Drying duration stage Cool down Functions programmable in EASY mode and PRO mode End of program stage During the cooling stage the heating system is switched off and the rotation of the d...

Page 28: ...Edit mode 28 Code no 576074 Rev nº 03 0418 5 3 3 Program diagrams Specific operating functions in PRO mode ...

Page 29: ...le if the cursor is located after the last character Fig 5 2 Select the type of control for the length of the drying period Fig 5 3 by time by final moisture level Fig 5 3 If the length of the drying period has been selected by time increase or decrease the length of the drying period with the and keys Fig 5 4 Maximum programmable time 120 min Minimum programmable time 1 min Fig 5 4 If the length ...

Page 30: ...he and keys Maximum programmable temperature 90 ºC 194 ºF Minimum programmable temperature 40 ºC 104 ºF Fig 5 8 Programme the input temperature Function that can only be programmed in PRO mode Increase or decrease the drying temperature with the and keys Fig 5 9 Maximum programmable temperature 200 ºC 392 ºF Minimum programmable temperature 40 ºC 104 ºF Fig 5 9 Select the spin speed Fig 5 10 Funct...

Page 31: ...that can only be programmed in PRO mode Fig 5 13 Select the cooling time Increase or decrease the cooling time with the and keys Fig 5 14 Maximum programmable time 150 min Minimum time 2 min Fig 5 14 Select the final cooling temperature Increase or decrease the final cooling temperature with the and keys Fig 5 15 Maximum programmable temperature 60 ºC 140 ºF Minimum temperature 21 ºC 70 ºF Fig 5 1...

Page 32: ... a new program Remember that on editing a preset program only the name of the program can be altered In PRO operating mode the programs allow multiple phases Once the program to be edited has been selected the editing submenu will be displayed Fig 5 17 which will allow the user to Editing a phase Inserting a phase before the selected phase Inserting a phase after the selected phase Deleting a phas...

Page 33: ...0418 5 5 3 Deleting a program Select the icon for deleting a program The dryer will display the list of programs programmed by the user Select the program to be deleted Fig 5 20 Remember that factory preset programs cannot be deleted Delete ...

Page 34: ...control system Information on how to manage and use these areas is displayed on the screen in written text 6 1 Accessing and moving between the intervention areas The SYSTEM TOOLS mode is accessed from the Main Menu Information on how to manage and use these areas is displayed on the screen in written text Use the keys on the control panel to access the different blocks in the TOOLS mode Keys for ...

Page 35: ...contrast blink on end max lint f cl time Options operating mode manual program advanced settings modif in proc info view autospeed Tables Left rotation No rotation right rotation speed wet dry extra dry Access codes Access programs Access tools Change code INFORMATION Chapter 8 General Model Software version Available programs Counters Working hours Program count Program counters Alarm counters ...

Page 36: ...Beep when pressing a key An acoustic warning that the dryer emits when a key is pressed Programmable values YES NO Default value YES Screen contrast Permits modifying the contrast on the dryer screen Programmable range 0 less contrast 9 more contrast Default value 4 Blink on end Shows end of cycle screen flashing Programmable values YES NO Default value YES Maximum lint filter cleaning time This a...

Page 37: ...allows selection of the Soft Eco and Half load settings before starting a program further details in Section 4 4 Programmable values YES NO Default value NO Modification in process Its activation allows the user to modify programs while a program is running further details in Section 4 4 Programmable values YES NO Default value YES INFO view This option disables the display of the INFO key and acc...

Page 38: ...5 20 2 2 2 No rotation 2 sec 0 20 1 1 1 Right rotation 2 sec min 0 20 2 2 2 Left rotation 3 yes yes sec min 5 20 2 2 2 No rotation 3 sec 0 20 2 2 2 Right rotation 3 sec min 0 20 2 2 2 Left rotation 4 no yes sec min 5 20 3 3 3 No rotation 4 sec 0 20 2 2 2 Right rotation 4 sec min 0 20 3 3 3 Left rotation 5 no yes sec min 5 20 4 4 4 No rotation 5 sec 0 20 3 3 3 Right rotation 5 sec min 0 20 4 4 4 Ro...

Page 39: ... installed on the machine Number of programs available Displays the number of empty programs available in the machine s memory 8 2 Counters WORK COUNTERS Provides information on the hours of operation of the machine and the total number of programs run ALARM COUNTERS Contains a list of all alarms in the machine and the number of times they have occurred PROGRAM COUNTERS Indicates the number of tim...

Page 40: ...UITABLE AND CLOSED FITTING CLOTHING AVOID WEARING JEWELLERY OR ACCESSORIES ON THE HANDS ARMS NECK ETC AVOID USING THE MACHINE UNLESS ALL THE COVERS AND SAFETY GUARDS ARE CORRECTLY IN PLACE ONCE THE PROGRAM HAS ENDED THE LINEN AND THE INSIDE OF THE DRUM MAY BE AT A HIGH TEMPERATURE PROTECT HANDS WITH HEAT INSULATED GLOVES ...

Page 41: ...filter Poor air gas mixture Check and if necessary correct the position of the venturi If the problem persists contact the Authorised Technical Services THE BURNER CAN NOT BE IGNITED GAS VERSION Manual gas flow valve closed Open the manual gas flow valve Insufficient supply of gas Ask a Registered Installation Contractors to check the gas supply pressure and flow rate If the problem persists conta...

Page 42: ...lay will show the report corresponding to the alarm Press the key to cancel the audible alert Once the problem that caused the alarm has been solved press the key The alarm will be cancelled CAUTION Procedure in the event of an alarm Any procedure aimed at rectifying the fault provoking an alarm that involves removing the protection covers has to be performed by the Customer s Technical Assistance...

Page 43: ... 10 2 2 Troubleshooting 1 EMERGENCY STOP Emergency Stop button activated Probable cause Emergency Stop activated Fault in the device or in the connection circuit Procedure Release the Emergency Stop button Press the STOP key to start the machine If fault persists disconnect the power supply and contact Authorised Technical Services 2 ASSEMBLY ERROR Incorrect microprocessor board connections Probab...

Page 44: ...G Tripping of the drum motor s thermal protection Probable cause Excessive motor power consumption due to obstruction of the rotation seizing or malfunction of the transmission systems Overloading or excessively wet linen that exceeds the maximum power capacity of the motor Fault or short circuit in the motor Fault or short circuit in the motor s connection wiring Procedure Check that nothing is o...

Page 45: ... closed and that there is no blockage preventing the door from closing properly If the problem is not resolved or recurs frequently contact the Authorised Technical Service 9 OVER TEMPERATURE Over temperature detected by the machine s output control Probable cause Fault in the output temperature control system Fault in the machine s individual temperature controls Procedure Disconnect the power su...

Page 46: ...robable cause Input temperature control thermostat circuit open Fault in the detection system Procedure Disconnect the power supply and contact Authorised Technical Services In dryers with gas heating close the manual gas inlet valve 14 OUTPUT THERMOSTAT ALARM Disconnection of the safety thermostat controlling the output temperature Probable cause Output temperature control thermostat circuit open...

Page 47: ...r supply After the purge time has ended press the STOP button to turn off the alarm and repeat the program start up If the problem persists Close the manual gas inlet valve The dryer will begin the cooling stage Once it has finished disconnect the machine from the power supply Close the manual gas inlet valve Contact Authorised Technical Services 17 ELECTRIC HEATING FAULT Faulty disconnection of t...

Page 48: ...raction fan inverter Probable cause Tripping of the motor s thermal protection Fault in the wiring of the motor s power supply circuit In ED900 and ED1250 models failure of the fan inverter Procedure Operations reserved for Customer s Technical Assistance Service Switch off the power supply to the machine Check the condition of the automatic protective circuit breaker Check for possible mechanical...

Page 49: ...URE IN THE EVENT OF ENTRAPMENT OF A PERSON OR AN ANIMAL INSIDE THE MACHINE Press the key This action interrupts the drying cycle that is running The dryer control remains in operation and extraction continues to operate to cool the machine Open the door Pull on the door handle to open The dryer will stop running ...

Page 50: ...TIONS PROVIDED DOING SO WILL ENSURE AN EXCELLENT SERVICE REDUCE THE LIKELIHOOD OF FAULTS AND EXTEND THE LIFE OF THE DRYER USERS MUST REFRAIN FROM CARRYING OUT ANY MANIPULATION RESERVED FOR THE AUTHORISED TECHNICAL SERVICE OR CLIENT TECHNICAL SERVICE THERE IS A MANUAL FOR MAINTENANCE OPERATIONS TO BE CARRIED OUT BY THE AUTHORISED TECHNICAL SERVICE CAUTION SPECIFIC WARNINGS FOR GAS HEATED DRYERS GAS...

Page 51: ...the machine s power switch or failing that the external automatic switch breaker Remove the front cover to access the air filter Remove the air filter by pressing the top side downwards Figure 11 1 Clean the lint and fabric residues from the filter Compressed air a soft brush or a cloth or sponge dampened with water can be used to remove the lint accumulated in the filter pay special attention to ...

Page 52: ...he dryer The display reports that the door is open and no program can be started Close the door Select and run a drying program containing heating When the display shows that the heating system is on open the door of the dryer The open door image appears on the display Close the door The display shows a message allowing the program to be resumed or cancelled Cancel the program and open the door DA...

Page 53: ...op rotating and the heating system will turn off The beep will sound and a warning message will be displayed stating that the Emergency Stop is activated Unlock the Emergency Stop button Press the key The Emergency Stop icon disappears the beep stops and the MAIN MENU icons are displayed on the screen DANGER IF A FUNCTION IS DETECTED THAT IS DIFFERENT FROM THAT DESCRIBED IN THIS SECTION DISCONNECT...

Page 54: ...ssary x Check the static pressure at the fan output REQUEST AN ANNUAL SERVICE FROM AUTHORISED TECHNICAL SERVICES x Check all the functions of the dryer TEST program x Check the heating system x Check the power consumption of the drum motor and the extraction motor x Check the power consumption of the electric heaters electric heating x Check and clean the burner gas heating x Check the rotation de...

Page 55: ...ening of the front protective cover on the lint filter BEFORE PROCEEDING WITH THE REMOVAL OF ANY SAFETY GUARD THE PRECAUTIONS INDICATED AT THE BEGINNING OF THIS MANUAL AND IN THE PRESENT CHAPTER MUST BE OBSERVED ESPECIALLY DISCONNECT THE DRYER S POWER SUPPLY CLOSE THE GAS STOPCOCK machines with gas heating CHECK THAT NONE OF THE DRYER PARTS IS AT A HIGH TEMPERATURE ONCE THE OPERATION THAT HAS LED ...

Page 56: ...lle in the plastic protector with a brush or a dry cloth Fit the plastic protector onto the inverter Connect the wiring connectors Attach the earth connection wire Fit the inverter in its location Clean the extraction motor s fan protective grille Clean the vents in the rear cover Fit and correctly secure the rear cover using the screws Once the maintenance operation has been completed run a dryin...

Page 57: ...pen the manual gas flow valve Insufficient supply of gas Ask a Registered Installation Contractors to check the gas supply pressure and flow rate If the problem persists contact the Authorised Technical Services Gas ignition system defective or ignition electrodes misplaced Call the Authorised Technical Services POOR FLAME SPREAD GAS VERSION DRIED LINEN MOISTURE LEVEL TOO HIGH Insufficient supply ...

Page 58: ...put temperature probe x x x x x x Depressor 40Pa tare x x Depressor 80Pa tare x x Mechanical pressure switch x x Emergency stop button x x x x x x Emergency stop contacts x x x x x x Moisture control x x x x x x Keyboard x x x x x x Fan motor inverter control relay x x x x x x SPECIFIC SPARE PARTS FOR MODELS WITH GAS HEATING NAME ED260 ED340 ED460 ED660 ED900 ED1250 Gas valve x x x x x x Burner co...

Page 59: ...vice or contractor Under no circumstances must the dryer be left unchecked When it comes to handling and transporting the machine the same precautions and regulations must be taken into account as for the installation process For further information concerning the withdrawal of the dryer from service consult the corresponding chapter in the Installation Instruction Manual ...

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