8-3
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GMC Consumer Relations Manager by calling
1-800-GMC-8782 (1-800-462-8782, Customer Assistance
prompt). In Canada, contact GM of Canada Customer
Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
D Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)
D Dealership name and location
D Vehicle delivery date and present mileage
When contacting GMC, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first
if you have a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you should
file with the GM/BBB Auto Line Program to enforce
any additional rights you may have. Canadian owners
refer to your Warranty and Owner Assistance
Information booklet for information on the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
Summary of Contents for 2001 Sierra 1500 Pickup
Page 1: ......
Page 163: ...2 80 The Instrument Panel Your Information System ...
Page 332: ...5 26 Front Position 2WD 1500 Series Front Position All Other Models ...
Page 335: ...5 29 Front Position 2WD 1500 Series Front Position All Other Models ...
Page 418: ...6 76 ...
Page 432: ...Scheduled Maintenance Gasoline Engines 7 7 ...
Page 433: ...Scheduled Maintenance Gasoline Engines 7 8 ...
Page 454: ...7 29 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED ...
Page 455: ...7 30 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED ...